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customercare@ciaservices.com
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San Antonio 210-490-0000
New Forest Homeowners Association is another extraordinary community managed by C.I.A. Services
community information
New Forest Homeowners Association

Amenities

Splash Pad
The community splash pad is located at 15206 Southwood Trace. The splash pad has many enjoyable features for families to enjoy as well as a shaded seating area for parents and family. 

Pool
Pool The pool is located at 15206 Southwood Trace. The pool area includes a covered patio, a bar-b-que pit and chaise loungers for the members to enjoy.

 

Park
Park The park is located at 15206 Southwood Trace just beside the pool. 

Pool Access
Pool Access The homeowner must complete the form online or mail the completed form with a check or money order to C.I.A. Services at 18333 Timber Forest Drive, Humble, TX 77346. Once the completed form and funds are received, C.I.A. Services will verify eligibility and contact the resident to pick up the bands from the North office.

Pool passes are $2.00. We accept checks or money orders. No cash payments, please. Your account must be current. Proof of residency is required for anyone over the age of 18. Guests 10 years and up must have a pool wristband. You can only pick up pool wrist bands for your household. If you would like your wristbands to be mailed, there is a $10.00 mailing fee that must be included in your payment in order for them to be mailed out.

To obtain a pool form click here. You can call us at 713-981-9000 or email us at customercare@ciaservices.com.

Association

Board of Directors
Board of Directors The Association is operated by a 6 member Board of Directors who volunteer their time for the benefit of the community. 

The Board members are elected by the membership at the annual meeting. The terms held are determined by the position. The Annual Meeting is held in November of each year. If a director is unable to complete their full term, the Board will appoint someone to fill that seat until that term expires. 

A list of the current board members is available on the Key Personnel page. 

The Board of Directors elects the officers after the annual meeting. The term of all officers is staggered. A description of each position is available on the Become a Volunteer page. 

The Board of Directors meets on a regular basis to conduct the business of the association. The meeting agenda is posted at least 72 hours prior to the meeting. 

All meetings are open to residents. If there is a specific topic you would like placed on the agenda, please contact your community representative at least ten days in advance.

Assessments
Assessments The assessments are due on January 1st of each year and provide for services in the community such as common area landscaping, pool operations, management services, and mosquito spraying (just to name a few).

Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time. 

You may submit your payment by mail, in person, or online

To Pay online, the management ID is 3018 and the Association ID is 2061

The Reserves
The Reserves 48 homes are nestled in the gated section of New Forest. 

The Reserves Assessments
The Reserves Assessments The assessments are due on January 1st of each year and provide for services in the community such as common area landscaping, pool operations, management services, streets, curbs, street lights and mosquito spraying (just to name a few).

Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time.

You may submit your payment by mail, in person, or online

The Reserves Gate Access
The Reserves Gate Access The Reserves gates are open from 6 a.m to 8:30 a.m. and closed for the remainder of the day. 

Gate remotes are available to The Reserve members only by completing and mailing the gate access registration form along with $40.00 per remote to C.I.A. Services. Remotes are also available for pickup at C.I.A. Services, please call ahead so the remote is ready for pickup.  

Committees
Committees New Forest needs a few good volunteers to head up committees to help with the community. Each committee is chaired by a board member and the Association is always looking for additional volunteers interested in making the neighborhood a great place to live. 

A detailed description of all of our committees is provided on the Become a Volunteer page.

Curb Appeal
Curb Appeal

Curb appeal is what you, visitors and prospective buyers see when driving or walking through our neighborhood. First impressions are lasting impressions. Here are a few things you can do in order to create curb appeal and a good first impression. 
 


1.
Keep your garage doors closed if the garage is being used for storage or as an area to socialize.
2. Keep your lawn, shrubs and surrounding area well maintained.
3. Park your car in the driveway.
4. Pick up trash and old newspapers.
5. Remove trash and recycle bins from the curbside in a timely manner.
6. Store trash and recycle bins out of sight.

Exterior Modifications
Exterior Modifications All exterior alterations or improvements to a property must be reviewed and approved in advance of construction by the Architectural Control Committee (ACC). Residents must submit a home improvement application describing the work to be performed. The ACC will review the request and render a decision within 30 days. If it is not approved as submitted, the ACC may provide suggestions for making changes so it can be resubmitted for approval.   

To complete your application, click on Ask. Request. Submit. There you will enter all of the information needed in order for the committee to make an informed decision. Any applications dealing with the exterior appearance of the house (such as painting or roofing) must be accompanied with project details or the application might be disapproved for lack of information. Also include a plat map or survey of the property that indicates the project in conjunction with the property lines and easements when applicable. 

As soon as you have gathered your information, you are ready to get started.

Visit the Community Documents page to review all of the Associations governing documents or click Modification Guidelines.

Services and Utilities

Electricity Providers
Electricity Providers Since electricity deregulation has occurred in Texas, consumers may choose from a number of companies for electricity.

To learn about the electric competition in Texas and shop for electricity providers, visit the official Electric Choice Website of the Public Utility Commission of Texas.

Natural Gas
Natural Gas Natural gas service is provided by:

CenterPoint Energy
713-659-2111
800-752-8036

Call before you Dig: 8-1-1

Streetlights
Streetlights

CenterPoint Energy maintains streetlights throughout the association. If a light is out or blinking, please call CenterPoint at 713-207-2222 or report it online. You will be asked to provide:

  • a pole number for the non-functioning lights you want to report
  • contact information (in case more information is needed to locate a streetlight
  • an e-mail address (if you want feedback regarding your repair request)
  • the number of streetlights you want to report

Trash Services
Trash Services New Forest West Section 1 is serviced by Royalwood MUD.
Garbage: Old Fashion Sanitation 281-457-2705

New Forest Section 1 includes:

  • Brackenhurst Ln
  • Romsley Ln
  • Brittany Ferry Ln
  • Boldere Ln
  • Eastleigh Ln  

New Forest Section 1 & 2 and New Forest West Section 2 and 4 are serviced by Best Trash

Best Trash
17820 Madden Road
Richmond, Texas 77407
Phone: 281-313-2378
Fax: 281-313-2379

Collection days are Wednesday and Saturday. Please be sure your garbage is out by 7:00 a.m. on your collection days.

Recycling is picked up on Wednesdays.

Trash cans are not provided.  Trash cans must be placed 3’ from the curb.

Holidays observed are New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. There will be no service on these holidays.  Service will resume on the next regularly scheduled collection day.

Trash service is billed through MUD #285 - 713-983-3602.

Water Services
Water Services
                      Harris County M.U.D. #285
           Municipal District Services, L.L.C.
                      16758 Telge Rd. 
                    Cypress, TX 77429

                       281-290-6507

            Direct Service Line 24 Hours:
                       281-290-6503

 

                Sections 1 and 5 see below

ROYALWOOD MUD

   PO BOX 24035

 HOUSTON TX 77229    

PHONE 281-873-0163                          

Community Map

Security

EMS

New Forest: North Channel EMS

Phone Number: 713-637-0990

New Forest West: South Lake Houston EMS

Phone Number: 281-459-0807

 

Patrol

For all emergencies please dial 911.

For non-emergencies please contact the numbers below:

Harris County Constable Patrol - Pct. 3
14350 Wallisville Road
Houston, Texas 77049
Phone: 713-453-6959
Fax: 713-453-5198

Included in the Patrol Division are six school contracts which include Galena Park ISD. Deputies assigned to the schools provide law enforcement and security services for the districts.

Harris County Sheriff
1200 Baker St.
Houston, TX 77002
Non-emergency: 713-221-6000
Public Information: 713-755-5300
Administrative Services: 713-755-6044

 

Fire and Rescue

Fire and Rescue

New Forest: Harris County Emergency District 12

The department provides Fire Protection, Rescue, and Medical First Responder services to an unincorporated area on the east side of Harris County. 

Station 1: 911 Hollywood St. - 713-453-1811

Station 2: 14422 Wallisville Road - 713-450-1218

New Forest West: Sheldon Fire and Rescue

 

The department provides Fire Protection, Rescue, and Medical First Responder services to 80 square miles that start at North Sam Houston Parkway East at Lockwood Drive, South to North Channel, east to San Jacinto River, and West to Sheridan Road. 

 

For all emergencies please dial 911.

Animal Control

Animal Control

Harris County Public Health and Environmental Services - Veterinary Public Health works in partnership with the public to create a safe and healthy environment for animals and people.

This goal is accomplished by providing the following services:

  • Enforcing Harris County Animal Laws related to rabies vaccination, pet licensing, confinement, rabies quarantine, and the sale of animals from roadsides and parking lots
  • Investigating reports of animals biting humans and enforcing animal quarantine procedures
  • Collaborating with state and federal agencies to investigate and prevent zoonotic diseases
  • Sheltering lost, abandoned and potentially dangerous loose animals
  • Offering adoption services for sheltered animals
  • Providing pet licenses, rabies vaccinations for dogs & cats, and microchipping services
  • Responding to complaints about loose animals, dangerous animals, injured animals and wildlife
  • Planning for pets during disasters

HCPHES Veterinary Public Health
612 Canino Road
Houston, Texas 77076
Phone: 281-999-3191
Fax: 281-847-1911

Schools

Galena Park ISD

Galena Park ISD

Galena Park Independent School District
14705 Woodforest Blvd.
Houston, TX 77015
832-386-1000

North Shore Sr High 
353 North Castlegory
Houston, TX 77049
832-386-4100

North Shore High School (9th grade Campus)
13501 Holly Park
Houston, TX 77015
832-386-3400

North Shore Middle School
120 Castlegory
Houston, TX 77015
832-386-2600

Cobb 6th Grade Campus
6722 Uvalde
Houston, TX 77049
832-386-2100

Williamson (Freedom) Elementary
6720 New Forest Pkwy. 
Houston, TX 77049
832-386-4000

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