Professional Community Association Management Since 1984
customercare@ciaservices.com
Houston 713-981-9000
San Antonio 210-490-0000
Home > About Us > Leadership Team

 

One of the keys to our long-term success is having good employees organized in a way that they can be effective. We are proud of our dedicated staff of more than 100 full and part time employees. We have created an organization that allows us to provide a personal approach while handling hundreds of details in the day-to-day business for our clients.

Our employees approach their careers as if they own the company - and they do. Our senior employees become stockholders in the company and today, we have over 40 stockholders.

From the viewpoint of our communities, the staff directly assigned to each community includes a Community Manager, an Administrative Assistant, a Maintenance Coordinator and a Compliance Inspector. In addition, our offices include a full range of support staff including customer service specialists, accounting staff, publications coordinators, special events coordinators, office clerks and receptionists.

Client View of C.I.A. Services

Click to enlargeServices Chart

Board of Directors
 
Ralph Troiano
Ralph Troiano
Chairman of the Board
Chief Software Architect
Community Manager
Shareholder
Bandera Office
Renea Miksch
Renea Miksch - LSM, PCAM
President
Chief Executive Officer
Director of Marketing
Community Manager
Shareholder
North Houston Office
Tina Jameson
Tina Jameson
Chief Financial Officer
Executive Vice President
Community Manager
Shareholder
Bandera Office
Laura Tate
Laura Tate - CMCA, AMS, PCAM
Executive Vice President
Director of Financial Services
General Manager
Shareholder
North Houston Office
Deniece Reyes
Deniece Reyes - CMCA, AMS
Vice President
Director of Field Operations
General Community Manager
Shareholder

Kim Moore
Kim Moore - CMCA, AMS, PCAM
Executive Vice President
Director of Human Resources
Community Manager
Shareholder

Angela Douglas
Angela Douglas - CMCA, AMS
Vice President
Director of Technology
Shareholder
North Houston Office
Kim  Cowart
Kim Cowart - CMCA, AMS, PCAM
Vice President
Director of Management Services
General Manager
Shareholder
North Houston Office
Brandi Brack
Brandi Brack - CMCA
Vice President
Director of Support Services
Community Manager
Shareholder
Bandera Office
Community Managers
Our Community Managers are the main interface with the Board of Directors. They are responsible for ensuring the needs of the community are met. Managers generally attend all community meetings and direct the work flow for our clients within our office. They are one of the main sources for guidance and expertise. Our qualified Managers are vital to the successful operation of our clients.
Ralph Troiano
Ralph Troiano
Chairman of the Board
Chief Software Architect
Community Manager
Shareholder
Bandera Office
Renea Miksch
Renea Miksch - LSM, PCAM
President
Chief Executive Officer
Director of Marketing
Community Manager
Shareholder
North Houston Office
Tina Jameson
Tina Jameson
Chief Financial Officer
Executive Vice President
Community Manager
Shareholder
Bandera Office
Laura Tate
Laura Tate - CMCA, AMS, PCAM
Executive Vice President
Director of Financial Services
General Manager
Shareholder
North Houston Office
Deniece Reyes
Deniece Reyes - CMCA, AMS
Vice President
Director of Field Operations
General Community Manager
Shareholder

Kim Moore
Kim Moore - CMCA, AMS, PCAM
Executive Vice President
Director of Human Resources
Community Manager
Shareholder

Kim  Cowart
Kim Cowart - CMCA, AMS, PCAM
Vice President
Director of Management Services
General Manager
Shareholder
North Houston Office
Brandi Brack
Brandi Brack - CMCA
Vice President
Director of Support Services
Community Manager
Shareholder
Bandera Office
Valerie Lehr
Valerie Lehr - CMCA, AMS, PCAM
Office Manager
Community Manager
Shareholder
North Houston Office
Tera Rond
Tera Rond
Community Manager
Bandera Office
Adam Bruce
Adam Bruce - CMCA, AMS
Community Manager
North Houston Office
Lee Sexton-Mendoza
Lee Sexton-Mendoza - CMCA, AMS
Community Manager
Bandera Office
Robin Hurt
Robin Hurt
Community Manager
North Houston Office
Stacey Hitchcock
Stacey Hitchcock
Community Manager
North Houston Office
Valerie Flinn
Valerie Flinn
Community Manager
Shareholder
Bandera Office
Nancy  Bowing
Nancy Bowing
Community Manager
Bandera Office
Todd Miksch
Todd Miksch - CMCA
Community Manager
North Houston Office
Sabrina Padgett
Sabrina Padgett - CMCA, AMS
Community Manager
North Houston Office
Jessica Soto
Jessica Soto
Architectural Department Manager
Community Manager
Shareholder
North Houston Office
Maintenance Coordinators
Our Maintenance Coordinators are here to handle facility issues and ensure they are well maintained. They are the principal contact with service providers and perform routine inspections of the community facilities to ensure contract requirements are being met. Maintenance Coordinators execute the bid process for facility work, both with long-term contracts and one-time work orders.
Dawna  Woods
Dawna Woods
Maintenance Coordinator
Shareholder
North Houston Office
Neal Lehr
Neal Lehr
Maintenance Coordinator
North Houston Office
Eric Somers
Eric Somers
Maintenance Coordinator
North Houston Office
Stephanie Meyer
Stephanie Meyer
Maintenance Coordinator
Bandera Office
Mitchell Rowe
Mitchell Rowe
Maintenance Coordinator
North Houston Office
Norris Daniels
Norris Daniels
Maintenance Coordinator
Shareholder
North Houston Office
Anderson Campbell
Anderson Campbell
Maintenance Coordinator
Shareholder
North Houston Office
Charles Driskell
Charles Driskell
Maintenance Coordinator
Shareholder
Bandera Office
Patrick Sheffield
Patrick Sheffield
Maintenance Coordinator
Shareholder

Robert Pampell
Robert Pampell
Maintenance Coordinator
Shareholder

Evan Ducote
Evan Ducote
Maintenance Coordinator
Shareholder
North Houston Office