On May 26, 2026, three of our Community Managers took time away from their busy schedules to support an incredible cause at the San Antonio Food Bank. Joining fellow members of the Community Associations Institute (CAI) – San Antonio Chapter, the team volunteered their time to help prepare food packages for families and children throughout South Texas.

The San Antonio Food Bank’s Summer Meals for Kids program provides free breakfasts, lunches, and snacks to children 18 years of age and younger during the summer months when school is not in session. This vital program helps ensure that children continue to have access to nutritious meals throughout the summer break.

During the volunteer event, the group worked together to package and box food items that would be distributed to families in need across the region. By the end of the shift, volunteers had successfully packed:

• 10 Pallets
• 467 Boxes
• 11,208 Pounds of Food
• 8,966 Meals

Beyond the impressive numbers, the event was an opportunity to make a meaningful impact while strengthening relationships with fellow industry professionals. The energy was contagious, the teamwork was inspiring, and everyone involved left knowing they had helped make a difference in the lives of local families.

We are incredibly proud of our managers for representing C.I.A. Services through service, compassion, and leadership. Thank you to the San Antonio Food Bank and CAI San Antonio for providing this opportunity to give back.

Together, we are helping fight hunger and feed hope, one box at a time.

Congratulations to the Class of 2026!

Higher Education Graduates

Seth Maldonado Hitchcock, Son of Stacey Hitchcock, Brother of Jonathan Maldonado Hitchcock, and Husband to Faith Maldonado-Padgett

From Stacey:

What can I say about Seth? There is honestly so much that I could fill pages, but I will try to make it short. Seth came into this world exactly one minute ahead of his twin sister, Shayna, and joined our family which already contained two older brothers, Jonathan and David, who were three years old and two years old at the time. Those first days were a whirlwind of babies and diapers and feedings, oh my!

Fast forward to early school years. We were a homeschool family for several years, and we did a LOT of turning everyday activities into learning opportunities. From playing I Spy in the car to identify colors, numbers, shapes, etc. to turning grocery shopping trips into math lessons on rounding, running mental addition and figuring out sales tax. When Seth was four years old, we were reviewing some alphabet flash cards in a rapid-fire drill, and he got every single one without any of his siblings even getting a chance to jump in. I turned to him and asked why, if he already knew all of the letters and their sounds, was he not yet reading. Without missing a beat, he said, “because you haven’t taught me to read yet!” Well, that afternoon, we pulled out some beginner readers and went over sounding out words and stopping at the gaps and he read every single one of those beginner readers and was hungry for more!

As time went on, he would stand behind his brothers doing their lessons on the computer and yell out the answers to their questions. He loved being with his older brothers and always wanted to be with them and their friends. He also was FULL of energy, so much that he had 2 speeds: Full Speed, and Asleep. He was the only child I have ever known who would come to ask permission to go to bed because he had worn himself out (not to mention wearing me out as well)!

He is always the life of the party, he knows someone no matter where he goes, he will always try to make sure the people around him know they matter and are loved, he loves his friends and his family fiercely, he has a heart as big as the ocean, and he is as hard-working and determined to achieve his goals as they come.

After graduating from Atascocita High School in 2019, Seth began college at Lone Star College – Kingwood. He completed two years there while living at home and working nearly full time as a teacher at Pines Montessori School in Kingwood. At the start of his junior year, he transferred to Texas State University and continued working nearly full time as a Montessori teacher in Austin. During that time, he was inducted into the Texas State Council of Scholars after earning a place on the Dean’s List for three consecutive semesters. At the end of that year, he took two years off to work full time and reduce his tuition expenses before returning in 2025 to complete his final year.

Did I mention he returned to school, got MARRIED, completed his final class block, completed student teaching, still maintained a dean’s list-level GPA, and graduated summa cum laude on May 16, 2026 with a Bachelor of Fine Arts in Theatre with a Teaching Certification/Endorsement? That is exactly what he did! He also attended several career fairs and was in high demand, receiving several job offers for the coming school year. He was able to choose where he’ll be teaching theatre next year and his future students are so lucky to have him!

He’ll do great at anything and everything he endeavors because he has his heart and his mind in the right place, and he has the incomparable Faith Maldonado-Padgett at his side! He is an amazing human being, who I am more than blessed and proud to call my son. We love you Seth-O!! 

From Faith:

High School Graduates

Katja Ramirez, Daughter of Cassandra Fielder

My oldest daughter Katja Ramirez, the first one to make me a MaMa is graduating from Bandera High School.

I am so incredibly proud of all of her accomplishments. She has pushed herself this past year to be able to graduate early, she is so excited to continue on her education, where she is planning on going for a business degree.

She has always been very active, whether it be sports or academics. During her time in High School she played the trombone and euphonium, she was on the Girls Varsity soccer team, the Cross Country team, Track and competed with the Academic Decathlon group.

Outside of school she is just as active, from working at a local restaurant, to going out and shopping or just hanging out with her friends. She is always up to meeting new people. And is an amazing big sister!

She is a very determined young woman and I know whatever she sets her mind to, she will do it. I cannot wait to continue to watch her grow in whatever path she chooses.

When she was about 6 years old she asked me, “Why do people say they love you with your heart, when you die, your heart dies. I think we should love with our soul, because that goes on forever.”

I love you with my soul, my Katja Evelyn!!!

To All Graduates
by Faith Maldonado-Padgett

We are proud of every one of our communities, so it’s always hard to find just one to spotlight.  However, we are always eager to share!

Here are the most recent selections:

• June Bay Pointe Community Association Houston
• May Colony Grant Homeowners Association Houston
• April Magnolia Heights Homeowners Association San Antonio
• March Country Colony Community Improvement Association Houston
• February Hunterwood Village II Association Houston

To see the full story on these communities and more, visit the Community Spotlight page on our site.

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in June.

• Copper Creek Civil Improvement Association – 29 years
• Park at Hollister Homeowners Association – 9 years
• Mulberry Farms Residential Association – 4 years
• Imperial Luxury Office Condominiums Association – 1 year

Our goal has always been to create a positive, long-term relationship with all of our client communities. We are very proud to be managing all of these communities.

Employee Anniversaries

We love to celebrate special milestones with our employees.  In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company.  Additionally, once employees reach five years and become stockholders, we recognize them each year on their anniversary month.

Read on for this month’s company anniversaries.

Stockholder Anniversaries

When an employee reaches their five-year anniversary with the company, they become stockholders!  

This June, we are proud to recognize and celebrate the dedication of our valued stockholders whose passion and commitment continue to make a meaningful impact on our organization. Your hard work shapes the success of our company every day.

Happy 18th Work Anniversary to Annette McConnell, Corporate Accounting Manager!

This remarkable milestone is a testament to her resilience throughout the years. As one of the company’s valued members, she played a key role in building the accounting department’s systems and processes from the ground up, helping shape the strong foundation it has today.

Life Beyond the Office:

• Enjoys camping, fishing, and spending time outdoors whenever possible.
• Has a deep passion for gardening and finds joy in watching flowers bloom and growing fresh food at home.
• Loves riding motorcycles and hopes to own a trike someday. Appreciates that trikes are more visible to drivers, helping create a safer riding experience for motorcyclists on the road.

We are extending our warm congratulations to Patrick Sheffield, Maintenance Coordinator, as he celebrates an incredible eighteen years of dedicated service with the company.

Through the years, he has consistently shown passion and commitment in helping beautify communities alongside his teammates. His hard work, dedication, and positive impact continue to inspire those around him.

Life Beyond the Office:

• Enjoys listening to music, watching movies, and working on light woodworking projects.
• Proud U.S. Army veteran.
• Recently started learning how to bake from scratch and has been enjoying the experience.
• Known for making delicious homemade sweet potato cheesecake that everyone loves.

Cheers to nine amazing years, Anderson Campbell, Maintenance Coordinator!

Congratulations on marking another year of unwavering service with the team. His work ethic, collaborative spirit, and hands-on leadership continue to create a positive impact on both the communities we serve and the people he works with every day. Through his partnership with his team, he consistently helps deliver the best possible experience for the residents and clients alike.

Life Beyond the Office:

• Likes working with his hands, taking on small projects around the house.   
• Loves staying active and proudly shares that at 61 years old, he can still do a backflip – maybe!

Let us also celebrate with Kaelon Ervin, Architectural Review Coordinator, as he marks an incredible seven years of commitment with the company.

Over the years, Kaelon has consistently demonstrated attention to detail and professionalism in supporting homeowners through the architectural review process. He carefully reviews improvement requests, ensures community guidelines are properly followed, communicates clearly with homeowners, and helps uphold the overall appearance and standards of the communities he supports. His reliability and dedication continue to make a positive impact on both the team and the residents he serves.

Life Beyond the Office:

• Currently studying Mechanical Engineering Technology and enjoys learning how things work and finding creative ways to solve problems.
• Passionate about roller coasters and recently started building his coaster credits collection, with around 15 rides completed so far – and many more to come.
• Enjoys spending quality time with his family and friends, working on creative projects, learning new skills, and relaxing during free time.
• Loves hands-on projects that involve designing, organizing, and creating something meaningful.

Congratulations on reaching your 5-year wonderful milestone, Cynthia Strickland, Receptionist!

Thank you for always making a positive difference at work. We are always delighted by the way she works with dedication in supporting homeowners by assisting with access devices, assessments, HIR forms, and ensuring their concerns are heard and addressed with care and professionalism.

Life Beyond the Office:

• Loves going camping and enjoying the peaceful sounds of nature.
• Enjoys hunting and appreciates the experience of bringing home the day’s catch.
• Finds relaxation in spending time in hammocks while listening to nature all around.
• Passionate about creating crafts, making decorative mums for different occasions, and baking at home.
• Enjoys gathering around the fire with a favorite purple cup, sharing stories, and playing games with family and friends. Values simple moments that bring relaxation, happiness, and balance to life.

Thank you all for being such an important part of our journey. Your years of service with the company are more than just a number – it’s a story of growth, resilience, and dedication. Cheers to many more work anniversaries and to successful years ahead!

Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time!  If you are interested in one of our seminars, they are available on our YouTube channel.  The following seminars are now available:

• Corporate Transparency Act 
• Board Member Orientation
• Practical Deed Restriction Management
• Understanding Collections and Financial Reports
• Meetings and Records - The Legal Requirements
• The Essentials of Architectural Control
• The Super-Budgeting Process
• Advanced Topics for Board Members

To watch any of the webcasts, simply click on the links above.

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.