Professional Community Association Management Since 1984
Newsletter
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Congratulations to the Class of 2025!
Each year, we’re proud to celebrate this significant milestone alongside team members and their loved ones. As an extended family, we share in their joy and accomplishments.
To all the graduates among our employees and their families: well done! Your hard work and dedication have brought you to this moment, and we’re excited to see where your journey takes you next.
Wishing you continued success as you pursue your goals. The future is full of possibilities!
College Graduates
Hunter Northington, Son of Jen Northington
Please join us in congratulating Hunter Northington, son of our Community Manager, Jen Northington, on his graduation from Texas A&M University—Gig ’Em, Aggies!
Hunter earned his degree in Industrial Distribution while passionately maintaining a healthy and active lifestyle. In addition to being a full-time student, he served as a Head Attendant at the Student Recreation Center, working in the strength and conditioning area to help fellow students stay safe and motivated on their fitness journeys.
A dedicated athlete, Hunter participated in intramural softball, soccer, volleyball, and football. His commitment to wellness extended beyond the gym; he took up cooking and meal prepping to fuel his workouts and soon found he truly enjoyed creating nutritious meals.
Outside of academics and athletics, Hunter embraced all that life in College Station had to offer. He and his wide circle of friends made the most of the vibrant local music scene, attending countless concerts, festivals, and live performances from both rising stars and established artists. His loyal dog, Max, was a constant companion, soaking up the attention from friends old and new, often stealing the spotlight wherever he went.
Now, Hunter is embarking on an exciting new chapter, putting his Industrial Distribution degree to work in Houston. We’re so proud of all he’s accomplished and can’t wait to see what’s next. Congratulations, Hunter!
Melody Lihou, Daughter of Laura Tate
Melody Lihou, daughter of Executive Vice President Laura Tate, has graduated from the University of Texas at Austin as a first generation college student. She earned a Bachelor of Music in Music Studies - Instrumental, with a minor in Communication & Social Change, and obtained an All-Level Music (EC-12) Teaching Certificate.
Melody has always been a passionate musician. Starting her journey in elementary school, she began playing the piano. She later picked up the cello, which became her primary instrument, playing it in middle school, high school, and college orchestras. Since then, her love for music has only grown. In her college years, she gained experience in all of the instrument families, continuing to master her craft. In addition to the busy class schedule, Melody was a teacher for the University of Texas String Project, an organization of college students that teach children ages four and up how to play various stringed instruments.
Outside of school, Melody is extremely dedicated to the people she loves. She is always willing to provide support by any means necessary. Her compassion and commitment make her family proud every day.
Melody will begin her teaching career at Bondy Intermediate School in Pasadena ISD as the Assistant Orchestra Director. There is no doubt that her infectious passion will take her far, hitting the hearts of the many students that she will work with.
Congratulations, Melody!
Gavan Giampietro, Son of Deirdre Giampietro
Gavan Giampietro, Publications Coordinator Deirdre Giampietro’s son, & brother to Nuala Giampietro, Support Staff, has graduated from Lonestar College’s Automotive Technology program with a Level II Certification as an Automotive Technician.
Gavan loves cars & plans to work as a general mechanic. His future goal is to one day own his own shop.
In addition to studying for the trade, Gavan volunteers as an usher at his church. He is dedicated to his family and friends and enjoys spending quality time with them. As a former high school band musician, Gavan maintains an appreciation for music, and frequently attends Houston Symphony performances with his grandfather.
He is always willing to lend a helping hand. He has had many things to overcome, but luckily, his greatest gift is his perseverance! He makes his parents proud every day!
Congratulations, Gavan!! Reach for the stars!!
High School Graduates
Nuala Giampietro, Support Staff
Nuala Giampietro began working for C.I.A. Services in 2023 and has been providing support services to the Houston office since. In addition to being one of our employees, Nuala is the daughter of Deirdre Giampietro, Publications Coordinator. Nuala just graduated from Atascocita High School - Go Eagles!
Nuala is an impressive young woman and balances her time commitments well. In addition to school and work, Nuala volunteered at her church on the AV Team and the Confirmation Team.
During high school and in exploring different classes, Nuala developed a love of psychology. In the Fall, she plans to attend the University of Houston - Go Coogs! Combining her love of psychology and true crime, Nuala plans to pursue a degree in Forensic Psychology.
Devoted to family and friends, Nuala is always willing to listen and offer a hug. Her greatest gifts are her compassion and listening skills. She never stops making her parents proud!
Congratulations, Nuala!! Reach for the stars!!
Jalen Reyes, Son of Deniece Reyes
Jalen Reyes, son of Deniece Reyes, Vice President, has just graduated from Cypress Park High School!
During his years at Cypress Park, Jalen earned the nickname “The Silent Sharpshooter,” and for a good reason! Quiet, focused, and consistently impactful, he never demanded the spotlight, but always deserved it. He leaves behind an incredible legacy: most 3-pointers in a single game (10!), named Offensive Player of the Year all four years, and honored as 2nd Team All-District.
Jalen’s dedication extended beyond the basketball court. Despite a demanding training and game schedule, he excelled academically, taking all K-level (accelerated and rigorous) courses. His ability to balance both academics and athletics is a testament to his work ethic and character.
While basketball remains his passion, Jalen has chosen a unique path. This fall, he will attend Lone Star College to earn his Associate of Science degree before transferring to Texas State University to major in Kinesiology. His ultimate dream is to stay close to the game, as a coach or specialized trainer, and one day open his own sports facility.
Jalen’s family’s fondest memories from Jalen’s school years will always be courtside, watching him do what he loves most. They will always cherish the out-of-town tournaments that became family vacations, the packed practice schedules, and the lifelong friends they’ve made through basketball - friends who’ve become family.
"Jalen, I am beyond proud of your accomplishments and the young man you’ve become. I can’t wait to see what your future holds. Congratulations, Jalen! Love you, kid." - Mom
Michael Soto, Son of Steven & Jessica Soto
Michael Soto is our proud member of the Spring High School Class of 2025! His parents prepared the special note below to honor him.
Our sweet baby boy Michael,
From the moment you came into this world, you were a fighter, and you’ve never stopped. And neither have we! Watching you grow into the kind, driven, and wonderfully witty young man you are today has been one of the greatest joys of our lives. You truly are amazing, and we can’t wait to see what the future holds for you.
Now, as you graduate high school and prepare to head off to East Texas A&M with dreams of becoming an attorney (your Honor, we already object to how fast you’re growing up), we couldn’t be prouder. You’re just getting started, and your journey will be exciting, challenging, and full of surprises. You’ll make mistakes, that’s life, but we know you’ll dust yourself off, learn from them, and keep moving forward with that same determination you’ve always had.
Life moves fast, but it’s not about the quantity of moments, it’s the quality that matters. Be brave. Be kind. Be the change you want to see in this world. And please remember to call your parents… occasionally.
Keep pushing forward, Michael. Life’s too short to keep looking back (unless you’re reversing, in which case, check your mirrors.)
We love you more than words can say and are beyond proud of you. Congratulations, graduate—the best is yet to come!
With all our love,
Steven and Jessica Soto (Proud Parents)
Joseph Jones, Nephew to Robbye & Anderson Campbell
Robbye Campbell, Community Specialist, and Anderson Campbell, Maintenance Coordinator, are celebrating a special milestone: their great-nephew Joseph’s high school graduation!
Joseph Jones, lovingly known as Jo-Jo, is the eldest son of Robbye’s niece, Kelsey. Robbye has always been one of his biggest supporters, and she couldn’t be prouder of all he’s accomplished.
A proud member of the Westfield High School Class of 2025, Jo-Jo continues to impress his family with his drive and determination. He sets a strong example for his siblings and inspires those around him with his positive attitude and leadership.
With plans to pursue a career as an underwater welder, Jo-Jo is diving headfirst into a bright and promising future.
Congratulations, Jo-Jo! We’re cheering you on every step of the way!
Pre-K Graduates
Serenity Moss, Daughter of Ami Moss
Serenity Moss, Administrative Assistant, Ami Moss’s daughter, graduated from Pre-K at Kids R Kids this year. Ami prepared the special note below to honor the big day.
Dear Serenity,
You have taken the first step on your journey. You completed Pre-K! It was such a big transition this year going from being able to do whatever you wanted, to being in a structured class and having to follow the rules. You have always been bright, and you showed that by finishing as one of the top in your class. I was able to watch you read your first book and see the light inside you shining brightly as you discovered a whole new world. You see the world from a different perspective and have no fear sharing your point of view. Your style is one of a kind and you are perfectly unique. I know you will go on to do amazing things. I will be here to hold your hand and provide you with all the tools you need to accomplish anything that comes to your mind, no matter how many times you change it. I love you!
~Mom
Going to the Next Chapter
Evelyn Moss, Daughter of Ami Moss
Evelyn Moss, Administrative Assistant, Ami Moss’s daughter, has been an American Heritage Girl since 2022. This year, she moved from the Tenderheart level to the Explorer level. Ami prepared the personal note below to honor this special milestone.
Dear Evelyn,
I am so proud of you. Three years ago, you advanced and joined a group of girls and became a sister to them. You learned new skills and grew in your faith. During this time, you completed badges and attended events. You also completed many hours of community service. Though some did not, you chose to go the extra mile and complete your level award. This award shows your dedication and willingness to put in the work and prove you have what it takes to be an American Heritage Girl. Now you have walked across the bridge again and joined a new group of girls who you get to bond in sisterhood with. Your vest is a blank canvas for you to fill over the next three years with new memories, adventures, and skills. You can do accomplish amazing things if you set your mind to it. I love you!
~Mom
We are proud of every one of our communities, so it’s always hard to find just one to spotlight. However, we are always eager to share!
Here are the most recent selections:
To see the full story on these communities and more, visit the Community Spotlight page on our site.
Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in June.
Our goal has always been to create a positive, long-term relationship with all of our client communities. We are very proud to be managing all of these communities.
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Employee Anniversaries
We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company. Additionally, once employees reach five years and become stockholders, we recognize them each year on their anniversary month.
Read on for this month’s company anniversaries.
Stockholder Anniversaries
Kaelon Ervin, one of our Architectural Review Coordinators, is celebrating his six-year anniversary with us! He is very proud of his role in maintaining the integrity and aesthetic standards of the community, something that requires diligence, dedication, and a deep understanding of design. In his personal life, Kaelon likes to spend time with his close family, friends, and his 14-year-old Yorkie. He has also developed a love for the arts, being a classically trained saxophone player and avid dancer.
Anderson Campbell is celebrating his eight-year anniversary in the C.I.A Services family! As a Maintenance Coordinator, he does an amazing job working with communities to keep their facilities picture perfect. Outside of work, Anderson is a family man with a strong faith. He is immensely proud to have helped his two oldest children get their own places to live and head into a new chapter of life. He is extremely dedicated and has loved working with us these past eight years.
We are thrilled to announce Patrick Sheffield’s 17th anniversary! As one of our Maintenance Coordinators, Patrick makes a positive contribution to our company by using his wide range of skills to help better communities, aiding them in any issues that may arise. As a US Army Veteran, serving from 1980-1982, Patrick is no stranger to hard work! In his free time, he loves woodworking and listening to music, often having a song playing wherever he goes.
Please join us in congratulating Annette McConnell on her 17th anniversary with us! As Corporate Accounting Manager, Annette is extremely proud of the Accounting Team that she has helped develop, and even more proud of the familial relationships fostered in her time working here. Outside of the office, she adores spending time with her family. Annette has two children and four grandchildren, as well as a very sweet son-in-law, who has been a lovely addition to her already lovely family. She also has a rescue Chihuahua, who loves to travel and provide comfort. Annette loves to go shopping and attend concerts with friends, making amazing memories wherever she goes.
Congratulations to our wonderful employees! We cannot wait to see what milestones are next!
One-Year Anniversaries
We’re also thrilled to celebrate a pair of one-year anniversaries!
Jennelyn Rodelas joined us last year as an Accounting Clerk and brings dedication, reliability, and a positive spirit to the team. Jennelyn takes pride in being someone her colleagues can count on and proves herself to be a valuable contributor to our shared success. She finds great fulfillment in knowing her efforts help drive both company and community goals forward. Outside the office, Jennelyn enjoys the outdoors, especially hiking and running, and loves creating sweet treats like cakes, brownies, halo-halo, and fruit salad.
Montana Chambers is also celebrating her one-year anniversary with us! As an Administrative Assistant supporting a portfolio of communities, Montana plays a key role for our communities. Known for her love of organization and her ability to beat deadlines, she keeps things running smoothly. In her personal life, Montana treasures time with family. She lives in a close-knit multigenerational setting with her daughter, rescue dog Willy, and extended family, all on the same property! Her sister Hannah lives nearby too, and together they’re affectionately known as “Hannah-Montana.”
We’re so grateful for Jennelyn and Montana’s contributions over the past year and look forward to many more milestones together!
Stay Plugged in With Webcasts
We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:
To watch any of the webcasts, simply click on the links above.
Associations in Practice
Our Associations in Practice Series is an offering of short videos with specific topics.
With the Texas 89th legislative session in progress, we have a new video previewing the bills that would impact property owners associations if passed. Check out our Texas 89th Session Preview.
For comparison, you may want to see the legislative action from 2021 and 2023.
We have also started a series of essential seminars providing important basic insights. Two new videos are now available in this series: Governing Documents - What You Need to Know and Certificates of Formation - What You Need to Know.
All of our Associations in Practice Series videos are available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.
C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance. Each month, we are pleased to share our eNews Monthly. Each issue is loaded with great information!
We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.
If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.
customercare@ciaservices.com
Toll Free: 866-219-0563
Houston 713-981-9000
San Antonio 210-490-0000
