customercare@ciaservices.com |  Toll Free 866-219-0563  |  Houston 713-981-9000  |  San Antonio 210-490-0000
Professional Community Association Management Since 1984
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HOUSTON

We have two offices in the greater Houston area managing communities in Harris County and all surrounding counties. Our North Office manages communities in the north and east part of the region. Our Southwest office manages communities in the west and south areas.

North Houston Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right. Our Customer Care team is available by phone 8am to 8pm.

18333 Timber Forest Drive
Humble, Texas 77346
Phone: 713-981-9000
Fax: 713-981-9090

Directions: From I-59 North, drive East on FM 1960 for 4.5 miles. Take a right on Timber Forest Drive and follow it for about 1 mile. Our office is located on the right just past the Ace Hardware and Including Kids buildings. 
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West Houston Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right.

16225 Park Ten Place, Suite 600
Houston, Texas 77084
Phone: 713-981-9000
Fax: 713-981-9090

Directions: From the Sam Houston Tollway N (Beltway 8), take I-10 west and stay on the frontage road. Take exit 750 from I-10 W and continue on the frontage road for 2 miles.
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SAN ANTONIO

We have two offices in the greater San Antonio area. Our San Antonio office provides management services for all of our clients in the San Antonio area. Our Bandera Office is a support office providing financial services and technical support for all our our clients and branch officies.  Owners are welcome to visit to drop off payments or documents if the location is more convenient for them.

San Antonio Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right.

4204 Gardendale, Suite 305
San Antonio, Texas 78229
Phone: 210-490-0000
Fax: 830-535-4265

Directions: Our office is located just off Wurzbach, 1/2 mile west of I-10. Take the Wurzbach exit from I-10 and go west towards the Medical Center. At the traffic light at the bottom of the hill at Gardendale, turn left, go 150 yards and we are in the three story office building on the left.
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Bandera Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right.

Physical Address: 465 Bear Springs Rd, Pipe Creek, Texas 78063-3178
Mailing Address: P.O. Box 63178, Pipe Creek, Texas 78063
Phone: 210-490-0000
Fax: 830-535-4265

Directions: From San Antonio, take Hwy 16 (Bandera Road) northwest to Pipe Creek (approximately 20 miles west of Loop 1604). Pass through the traffic signal at Hwy 46 and travel 2.7 miles to Bear Springs Road. Turn right onto Bear Springs Road and travel 300 yards to the top of the hill. Our office building is on the left.
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Empathy

Did you know?

All exterior additions or changes to your property need advance review and approval by your community’s architectural review authority. You can submit your application online! Click on Find My Community and then Ask.Request.Submit. Select the Home Improvement Application and get started!

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Holidays
Man Teaching Class
We are closed for ten holidays during the year including New Year’s Day, President’s Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving (2 days) and Christmas (2 days).


Office Hours
Man Teaching Class
Our offices are open Monday through Friday during the hours shown below.

Community Specialist at
713-981-9000

Hours: 8 am to 8 pm.
Monday through Friday

North Houston Office Hours
Hours: 8 am to 6 pm
Monday through Friday

West Houston Office Hours
Hours: 8 am to 6 pm
Monday through Friday

Bandera Office Hours
Hours: 8 am to 6 pm
Monday through Friday

San Antonio Office Hours
Hours: 8 am to 6 pm
Monday through Friday

 

Emergencies

Outside of our normal business hours, we have a manager on call 24 hours a day to handle emergencies. Emergencies involve safety issues and immediate problems at community facilities or in the common areas. To report an emergency, call our office and follow the instructions for emergency response.

For non-emergency communications outside of our normal business hours, voice mail is always available through our normal office phone numbers. Phone messages are handled the next business day. You can also contact us by email through this website. Go to your community on the Select Community page and use the Contact Us option. Email messages are routed to the appropriate staff member or community volunteer on the next business day.