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Professional Community Association Management Since 1984
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

May 2014
eNews Monthly
Amenity Devices Online

At C.I.A. Services, we make it easy for residents to get their amenity devices. Residents can submit their requests for all amenity access devices on our website.  Any special instructions, such as photos for passes, deposit payments, or device fees will be given during the registration process.   Once submitted online, the information is immediately sent electronically to the appropriate personnel and the device will be prepared for pick up or mail.  If payment is required, the device is released upon payment.  Residents can apply for most devices online including the following:

  • Gate remotes
  • Electronic fobs/cards
  • Tennis court keys
  • Pool passes/tags/wristbands

Now that pool season is upon us, this is a great option for residents needing their pool passes.  Online convenience just a click away!

Volunteer Spotlight

Telfair Community Association - Vicki Warren
by Libby Hodges

When it comes to volunteering, Vicki Warren is unquestionably at the top of the list. Vicki spends her time volunteering in many different organizations.  To describe her willingness to give of her time, knowledge and experience, I would like to highlight a few.

Vicki Warren, current President of the Telfair Board of Directors, has been a Telfair C.A. board of director since 2010. In addition, she has served as a Telfair Neighborhood Delegate, board member for Telfair Community Council, President of Ft. Bend M.U.D. #137, City of Sugar Land Parks and Recreation Advisory Board and Chair for HAR’s Ft. Bend Political Affairs Advisory Leadership, and the list goes on.

As the broker-owner of MBA Realty and someone who truly cares about what goes on around her community, she is always trying to stay abreast of new residential, commercial and economic developments in the Katy/Sugar Land/Ft. Bend area by virtue of her liaisons with the builder/developer community and regular attendance at economic development, city/county, and other taxing entity meetings.

Vicki’s passion and devotion to her community makes her a true volunteer The Telfair Community Association is very fortunate to have such an outstanding community leader and C.I.A. Services, Inc. is truly delighted to continue working and growing with such an outstanding leader and volunteer.

Thank you Vicki for all you do!

Seminar Series

Our 2014 schedule for the C.I.A. Services Seminar Series is now available.

We are please to again present seven seminars throughout the year - each at three locations for a total of 21 training sessions. Click here to read the seminar descriptions and see the schedule.

Our core group of seminars are all back and updated with additional information. Even if you have attended any of these before, you will find the updated versions informative.

  • Board Member Orientation
  • Advanced Topics for Board Members
  • Meeting & Records - The Legal Requirements
  • Understanding Collections & Financial Reports
  • The Super Budgeting Process
  • Practical Deed Restriction Management
  • Essentials of Architectural Control

Each two-hour seminar begins at 6:00 pm and we provide deli sandwiches in case you come straight from work.  You’ll leave with a wealth of practical information and a notebook for future reference.


Practical Deed Restriction Management

Deed restriction management is one of the most difficult tasks handled by homeowners associations because it involves subjective decisions, homeowner’s property and emotions. This seminar covers the steps in deed restriction management and how a process can contain “intelligence” and common sense. We discuss the relation between deed restrictions and architectural guidelines and give you examples of well-crafted guidelines. Practical deed restriction management requires clear communications and reasonable requirements.

05/05/14 - Monday

6 – 8 pm


05/07/14 - Wednesday

6 – 8 pm


05/08/14 - Thursday

6 – 8 pm



Essentials of Architectural Control

Your governing documents provide authority to regulate design and appearance of any construction, improvements or alterations within the community. This is a powerful authority with an obligation that it be used sensibly. This seminar will explain the range and limits of this authority, demonstrate the role of architectural guidelines, describe the interplay between deed restrictions issues and architectural issues, and touch on handling the tough problems.

07/14/14 - Monday

6 – 8 pm


07/22/14 - Tuesday

6 – 8 pm


07/24/14 - Thursday

6 – 8 pm


Community of the Month

Colony Grant Homeowners Association

We are proud of every one of our communities so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:

  • May - Colony Grant Homeowners Association - Southwest Office - Amanda Jensen
  • April - Telfair Commercial Association - Southwest Office - Libby Hodges
  • March - Bridlewood Estates Property Owners Association - Southwest Office - Kim Moore
  • February - Cross Creek Ranch Community Association - North Office - Renea Miksch
  • January- Treasure Island Homes Association - Bandera Office - Megan Lamb

To see the full story on these communities and to see the past winners, visit the Community of the Month page on our web site.

Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in May.

  • Bay Pointe Community Association — 15 years
  • Crystal Lake Property Owners Association — 14 years
  • Cinco Ranch Residential Association II— 6 years
  • Cinco Ranch Commercial Association II— 6 years
  • Cinco Ranch Southwest Community Council — 6 years
  • Cypresswood Green Property Owners Association — 5 years
  • Atascocita Timbers Homeowners Association — 2 years
  • Bandera Falls Property Owners Association — 2 years
Employee Corner


  • Congratulations to Renea Miksch, an Executive Vice President, stockholder, Branch Manager and Community Manager at our North Office, on her 29th anniversary with C.I.A. Services.
  • Congratulations to Laura Tate, an Executive Vice President, stockholder and Community Manager at our North Office, on her 21st anniversary with C.I.A. Services.
  • Congratulations to Margie De La Cruz, a stockholder at our Southwest Office that provides a variety of administrative support, on her 14th anniversary with C.I.A. Services.
Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.