Professional Community Association Management Since 1984
Houston 713-981-9000
San Antonio 210-490-0000
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

March 2024
eNews Monthly
Volunteer Spotlight

JJ Waddock of Homeowners Association of Timber Forest
by Sabrina Padgett

JJ Waddock has called Timber Forest home for the last nine years. Over this nearly decade-long period, she has dedicated six years to local volunteer work. JJ currently serves as the Timber Forest Social Committee Chair. She plans events and fosters a great sense of community within the neighborhood.

JJ’s involvement extends beyond Timber Forest: she holds the position of CEO in the Texas ICD/Pacemaker support group, connecting group members with locals for mutual support. Additionally, she serves as the Membership Director on the Women’s Council of Realtors. When our Social Chair isn’t busy selling homes or coordinating travel plans, she’s hosting fun events, from food truck nights to local business showcases, in Timber Forest. JJ’s own favorite event is the community movie night, where she gets to share her love of cinema with her neighbors. Looking ahead, she is aiming to implement a water day, equipped with slip-and-slides, bounce houses, and water balloon fights.

JJ has one talented kid who keeps her on her toes. Her son is 7 years old and a student at Whispering Pines Elementary. When not working or volunteering, you can find the JJ swimming with her family in their pool, cheering on the Houston Texans and Astros at our beloved stadiums, or crafting in her garage.

Join us in thanking JJ for her great work in Timber Forest. It is much appreciated!

Office Move

March 27th is the last day the West Houston Office will be open to visitors as we will be moving to our new location.

Effective April 1st, all Houston operations will be conducted out of our North Houston Office in our recently constructed building. We will continue to serve clients and manage communities everywhere in the Greater Houston and surrounding areas, but with a well-designed space better suited for our teams. 

Our North Houston Office is located in Humble at 18333 Timber Forest Drive, Humble, TX 77346

New Communities

We are very excited to announce the newest communities joining C.I.A. Services!

Welcome to Branford Office Park Association, a new office park development located within the Telfair Commercial Association.

Legacy Trails Cell-2 Homeowners Association hosts 148 single family homes in West San Antonio. It is the third section of Legacy Trails that C.I.A. Services manages.

In November, ARTAVIA Central Village Homeowners Association joined us. This is the 2nd village of the overall ARTAVIA community located in Conroe. Once fully developed, Central Village will house over 2,000 families.

In December, we started working with the Community Association of Withers Ridge, a community of 248 single-family homes located in Richmond.

Please join us in welcoming these associations.

Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in March.

  • Colony Grant Homeowners Association — 24 years
  • Fairfax Village Homeowners Association — 21 years 
  • Summerwood Commercial Property Association — 18 years
  • Brays Forest Patio Homes Maintenance Fund — 15 years
  • Lake McQueeney Las Brisas Homeowners Association — 6 years
  • Encino Mesa Homeowners Association — 6 years
  • Summer Lake Ranch Property Owners Association — 5 years
  • ARTAVIA Master Maintenance Association — 5 years
  • ARTAVIA North Village Homeowners Association — 5 years
  • ARTAVIA Community Council — 5 years
  • Churchill Homeowners Association — 3 years
  • Loma Vista Ranch (LVR) Property Owners Association — 1 year

Our goal has always been to create a positive, long-term relationship with all of our client communities. We are very proud to be managing all of these communities.

Employee Corner


Congratulations to Jennifer Gonzalez for being promoted to Community Manager! 

Jennifer joined C.I.A. Services a year ago and was a key member of the management team of a large master-planned community. She spent the last year learning everything she could to align herself with this position.  

A key part of our mission statement states our passion for developing outstanding employees.  We are always excited to be a part of the growth and success of our team members.

Congratulations again, Jennifer.  We believe in you and are looking forward to your continued success!

Employee Anniversaries

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list employees who have reached their first anniversary with our company. Additionally, once employees reach five years and become stockholders, we recognize them each year on their anniversary month.


Congratulations to Priscilla Aleman for reaching 16th years this March! Priscilla is a member of our support team and helps out however she can. Priscilla is very active in her church and enjoys spending time with her family and church family.
Sally Lohrke is celebrating her 10th year with C.I.A. Services! Sally is the Team Leader of the Financial Team in the Bandera office. She does it all, from transitions to taxes to attorney payment plans. She enjoys spending time with her family and volunteering for her church.
Rose Housos is celebrating her 7th year with C.I.A. Services. She is part of the A/R-A/P team in the Bandera office among several other office duties. She enjoys taking care of her critters and spending time with her husband and friends.
Congratulations to Shyamal Guha, Community Specialist, for reaching 6 years with the company! Shyamal has an easygoing deameanor that is comforting to hear on the phones. Outside of work, he enjoys spending time with his family, his sibling, and Shih Tzus, and also enjoys gardening.
Morgan Miksch has reached 5 years this March, making her our newest stockholder! Morgan is a Compliance Assistant in our Humble Office. She has two children: Jay is 5 years old, and Olivia is 7 months old.

One-Year Anniversaries

We also have some first-year anniversaries to celebrate!
Laurel Jackson is an Administrative Assistant in the Humble office and provides huge support to her team members and homeowners.  Laurel enjoys spending free time in nature, listening to music, trying new restaurants, and going to concerts. She also spends a lot of time with her family, friends, and pets.
Congratulations to Nuala Giampietro, Clerical Assistant in the Humble Office. Nuala is a straight-A student at Atascocita High School who plans to be a therapist. She enjoys working out and spending time with her family, boyfriend, and friends.
Jennifer Gonzalez was recently promoted to Community Manager! Jennifer loves animals and dog-sits in her free time. She was recently engaged and enjoys spending time with her new fiance, family, and her pets. 
Amilia Moss is an Administrative Assistant in the Humble Office. She has two daughters: Evelyn is 8 years old, and Serenity is 4 years old. Ami enjoys spending time with her daughters.  Their quality time includes watching movies, playing games, and crafting, just to name a few things.  
Congratulations to all of these lovely employees!
Seminar Series

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:

To watch any of the webcasts, simply click on the links above.


Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

The 2023 session of the Texas legislature had some impact on property owners’ associations.  The short 17-minute video, Texas 88th Legislative Session, provides a concise review of what passed and what didn’t, and what’s next for POAs based on the Session.

Although the 88th Legislative Session came to a close on May 29th, an extraordinary event unfolded when Governor Abbott opted to veto several bills, including one that had a direct impact on POAs. In light of this development, our Texas Legislative Session Update video, a follow-up to the above, provides crucial insights and an in-depth update regarding this situation.

Also available is Texas 87th Legislative Session.  The 2021 session of the Texas legislature produced significant changes to the Texas Property Code affecting property owners’ associations. This video explores those changes and provides specific follow-up recommendations. 

Super-Budget Concepts is a great introduction (or refresher) to our Super-Budget and a nice refresher or opening to the full webinar offered in our Seminar Series. 

In our video, Short Term Rentals, we offer insight into short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Associations in Practice Series videos will be available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.
Find Us on Social Media

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share with you our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.