Professional Community Association Management Since 1984
Houston 713-981-9000
San Antonio 210-490-0000
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

December 2023
eNews Monthly
Core Values in Action

Angel Tree Sponsorship

Helping the community is one of our core values, so we strive to positively influence the greater community through our volunteer efforts, donations, and support. Emulating these core values, our Bandera office is participating in the Angel Tree program at Elke Elementary School.

The Angel Tree program helps provide Christmas gifts for children in need each year. Once a child has been registered and accepted as an Angel, their Christmas wish list is shared with sponsors who purchase gifts that are then distributed to the family to place under their family Christmas tree.

Employees were able to sponsor 5 Angels this year. These students are either living in a single-parent home, living with their grandparents, or they are foster kids that a family has chosen to take into their family.

Our company loves to bring joy to these Angels at this time of year. We know how much this will bring smiles to their faces. When we chose the gifts, we kept them in our thoughts and hoped they would enjoy their gifts with laughter and smiles.

Thank you to all of our employees who contributed!

Volunteer Spotlight

George Tennison of Eldridge Park Village
by Tra’Neshia Williams

Let me introduce George Tennison, President of the Eldridge Park Village Community Association.  George moved into Eldridge Park Village in 1999 and was elected to the Board in April 2013.  George has served on the Association’s Board for 10 years now! He is and has always been eager to volunteer to do whatever is needed for the community in any capacity.

Outside of the community, George has been a teacher since 1993 and is currently the lead teacher for middle school speech and debate in Alief ISD. George serves on the Superintendent’s Teacher Advisory Committee and the District Educational Improvement Council for Alief ISD.

It is truly an honor working with Mr. George Tennison. Thank you!


BBB Awards for Excellence Winner of Distinction

We are proud to announce that C.I.A. Services, Inc. is a Winner of Distinction in The Better Business Bureau of Greater Houston’s 2023 Awards for Excellence! We strive to uphold BBB’s Standards for Trust in all the work we do, as outlined in our core values of SPECIAL: Stewardship, Passion, Empathy, Community, Integrity, Awesomeness, and Loyalty.

Thank you to all of our work family for embodying trustworthiness in your work; we are thankful to be recognized and couldn’t do it without you.

Happy Holidays!

No matter what you celebrate, C.I.A. Services wishes you a lovely holiday season! We hope you enjoy lots of rest, delicious food, and precious family time.

Check out some of the best displays of Christmas lights in Houston and San Antonio!

Here’s a great playlist with the holiday classics:

We will see you in 2024!

Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in December.

  • Lincoln Green Estates Community Improvement Association — 30 years
  • West Bend Community Improvement Association — 9 years
  • Willow Forest Homes Association — 1 year

Thank you to all of these amazing communities! 

Employee Corner

Employee Anniversaries

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company. Additionally, once employees reach five years and become a company stockholder, we recognize them each year on their anniversary month.

Dawna Woods, Maintenance Coordinator from our Humble office, is celebrating 27 years with C.I.A. Services this month! Dawna is very organized and our go-to person for vendor contracts. Outside of work, she loves spending time on the lake and with her grandkids.

Congratulations to Vice President Kim Cowart for reaching her 10th anniversary! Kim is the Director of Management Services for our company and is also a Community Manager; she stays busy with her client and corporate responsibilities. Kim likes spending time at the beach, traveling, and fast cars. She also spends a lot of time with her children, grandchildren, and their many pets!

Congratulations to these lovely ladies!

Seminar Series

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:

To watch any of the webcasts, simply click on the links above.


Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

The 2023 session of the Texas legislature had some impact on property owners’ associations.  The short 17-minute video, Texas 88th Legislative Session, provides a concise review of what passed and what didn’t, and what’s next for POAs based on the Session.

Although the 88th Legislative Session came to a close on May 29th, an extraordinary event unfolded when Governor Abbott opted to veto several bills, including one that has a direct impact on POAs. In light of this development, our Texas Legislative Session Update video, a follow-up to the above, provides crucial insights and an in-depth update regarding this situation.

Also available is Texas 87th Legislative Session.  The 2021 session of the Texas legislature produced significant changes to the Texas Property Code affecting property owners’ associations. This video explores those changes and provides specific follow-up recommendations. 

Super-Budget Concepts is a great introduction (or refresher) to our Super-Budget and a nice refresher or opening to the full webinar offered in our Seminar Series. 

In our video, Short Term Rentals, we offer insight into short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Associations in Practice Series videos will be available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.
Find Us on Social Media

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share with you our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.