Professional Community Association Management Since 1984
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

November 2023
eNews Monthly
Volunteer Spotlight

Peter Jacob of Telfair Commercial Association
by Candace Look

This month, we are thrilled to shine a spotlight on Peter Jacob, a valued member of the Telfair Commercial Association Board of Directors. Peter has been an active member of the Telfair Commercial Association since 2006, following the acquisition of property within the Association. Since then, he has played an integral role in both the development of his own property and in providing valuable insights and innovative ideas that have positively impacted the Association.

In 2015, Peter was appointed as the first Owner Member on the Board of Directors. This appointment marked a pivotal moment in preparing the Association for the eventual transition from the Developer to Association Owners. Additionally, Peter’s knowledge of development, construction and design, commercial property management, commercial ownership, and leasing has been very beneficial to the Association.

One of Mr. Jacob’s significant contributions has been in assisting with the creation of Design Guidelines for the 112-acre tract acquired by Hwy 6 & 90 Ltd. His collaborative efforts with the Developer have ensured that the visions for Hwy 6 & 90 Ltd, Rubicon Realty Group, and the Association, harmonize seamlessly. Peter Jacob’s extensive experience in Commercial Real Estate brings a wealth of business acumen to the table, and his insights and ideas are consistently appreciated and embraced by the Board of Directors. He is also working to update the Design Guidelines for the Association.

Peter is committed to maintaining Telfair Commercial Association so that all properties are maintained as Class A properties.  His ability to show empathy to the owners and tenants throughout the community is commendable. We sincerely appreciate the wealth of experience that Peter brings to the Board of Directors and to the Association; it is indeed an honor to work with him.

Veteran's Day


November 11th is Veteran’s Day, honoring all American veterans, living and deceased.  The day gives special thanks and recognition to veterans who served their country honorably during war or peacetime.

The military men and women who serve and protect the U.S. come from all walks of life.  They are parents, children, grandparents, friends, neighbors, and coworkers, and are an important part of the community. 

We are honored to work beside several veterans every day and would like to take this opportunity to recognize them—special thanks to the following coworkers who served in the military.  We appreciate your service!


Patrick Sheffield, Maintenance Coordinator, enlisted in The United States Army as an Infantryman in June of 1980 at the age of 17. He served until October 1983 with the main responsibility of specializing in small arms combat training in all types of weather and terrain. Patrick’s basic training took place in Fort Benning, Georgia and he was assigned a duty station in Fort Stewart, Georgia. He ultimately earned the rank of Private First Class and traveled to some very inhospitable places for training, including Alaska, the Florida Everglades, and countless nights in the woods in Georgia. 

Ed Barnett, Maintenance Coordinator, served in The United States Navy for 24 years. Joining in 1974, Ed served as a Damage Controlman Chief Petty Officer (Surface Warfare Specialist). He made his first overseas tour soon after joining and quickly received his first Sea Service Bronze Medal. Every 5 bronze medals earned equals 1 Silver Star and Ed ultimately earned 2 Silver Stars over a total 10-year period of sea service. Over the course of his service, his duty stations were varied, including Amphibious Assault Ships, Destroyer Duty, and Ship Repair. Ed’s final tour brought him to Houston, where he ultimately came ashore at C.I.A. Services.

Todd Miksch, Community Manager, served in the United States Navy for 4 years. Upon joining in 1992, Todd was sent to "A School" for training and received his designation as an Aircraft Metalsmith (AMS).  He was assigned to work on the structural mechanics and hydraulic systems of F-14D aircraft at NAS Miramar. Todd also served as Training Petty Officer, Collateral Duty Inspector, Plane Captain, and Flight Line Coordinator for the squadron “Grim Reapers - Detachment  West Coast”. Todd left the service with an Honorable Discharge as a 3rd Class Petty Officer.

Eric Somers, Maintenance Coordinator, served in the United States Navy for 8 years. Joining in 2006, Eric served as a Navy Diver (Diving and Salvage Warfare Specialist and Expeditionary Combat Specialist). His overseas tours included Fujairah and Kuwait where he worked alongside E.O.D. (Explosive Ordnance Disposal) conducting Anti-Terrorism Force Protection dives. During his enlistments, Eric accumulated over 500 hours of incident-free dive time resulting in multiple medals and awards. Eric is a team player who implements the skills he learned and developed in the Military to be a contributing member of the C.I.A. Services organization.


Leticia “Letty” Burchard, Office Manager, served in The United States Coast Guard for 4 years from 1980 to 1984. Letty attended boot camp in New Jersey and was stationed in Long Island, New York. As the “police on water,” the Coast Guard would stop boats to inspect for illegal cargo. Letty oversaw the radio and provided assistance to boaters, responded to accidents, and investigated items in the water with her crew.

Charles Driskell, Maintenance Coordinator, joined The United States Coast Guard in 1983. He was being trained as a Store Keeper E1 but was released due to medical issues.

Johnny Look, Maintenance Coordinator, served in The United States Army for 2 years.  Johnny went through basic training in 1997 at Fort Sill in Oklahoma. He served in Natick, Massachusetts as a Performance Analyst and participated in the testing of new equipment designs.  In South Carolina, he was an Advanced Individual Trainee.  His final assignment was in Fort Drum, New York as a Section Chief and was responsible for 32 Humvee ambulances.  During his service, he completed combat lifesavers training and myriad submerged vehicle recovery operations.

Community Spotlight

We are proud of every one of our communities, so it is always hard to find just one to highlight. However, our managers are always eager to share the great things they see their communities doing!

Here are the most recent selections:

  • November Churchill Homeowners Association San Antonio
  • September Colony Grant Homeowners Association Houston
  • August Willow Park Office Condominiums Homeowners Association Houston
  • July Homeowners Association of Timber Forest Houston
  • June Sonoma Ranch Homeowners Association Houston

To see the full story on these communities and all past winners, visit the Community Spotlight page on our site.

Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in November.

  • Heather Ridge Homeowners Association — 32 years
  • Lochshire Maintenance Fund — 30 years
  • Community Association of The Highlands — 26 years
  • Plantation at Woodforest Community Association — 23 years
  • Oak Park Ridge Homeowners Association — 20 years
  • The Stable Gate Homeowners Association — 19 years
  • Heron Nest Owners Association — 16 years
  • Bridlewood Estates Property Owners Association —  13 years
  • Dancing Bear Property Owners Association — 13 years
  • Riverpark on the Brazos Property Owners Association — 12 years
  • Avondale Residential Property Owners Association — 10 years
  • Glenmont Estates Property Owners Association — 10 years
  • Walker Ranch Homeowners Association — 8 years
  • Sunrise Pines Homeowners Association — 6 years
  • Telfair Office Park Condominium Association — 4 years
  • The Summit Homeowners Association — 4 years
  • Villages of Tour 18 Homeowners Association — 2 years

Thank you to all of these amazing communities!

Employee Corner

Employee Anniversaries

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company. Additionally, once employees reach five years and become a company stockholder, we recognize them each year on their anniversary month.
Ed Barnett celebrates 24 years with C.I.A. Services this November! Ed is a Maintenance Coordinator out of our West Houston office.  He enjoys spending time with his lovely wife and their grandchildren.  Ed loves to work with his hands on all sorts of home improvement projects and "honey-do" list items.
On November 6th, Diane Garcia will celebrate her 6th year with C.I.A. Services!   Diane works in the Accounting Office as our Approvals Team Lead – she processes checks to pay our vendors. In her spare time, she enjoys treasure hunting, going to the coast, and spending time with her grandbaby.
Congratulations to Daralynn Singleton for reaching her first year with the company! Daralynn is a Lifestyle Assistant for the ARTAVIA community.  She greets every resident with a smile when they drop by.  Daralynn is incredibly reliable and focused on accomplishing tasks.  In addition to working part-time for us, she is currently studying to become a nurse and raising her daughter, Jaila. 
Seminar Series

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:

To watch any of the webcasts, simply click on the links above.


Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

The 2023 session of the Texas legislature had some impact on property owners’ associations.  The short 17-minute video, Texas 88th Legislative Session, provides a concise review of what passed and what didn’t, and what’s next for POAs based on the Session.

Although the 88th Legislative Session came to a close on May 29th, an extraordinary event unfolded when Governor Abbott opted to veto several bills, including one that has a direct impact on POAs. In light of this development, our Texas Legislative Session Update video, a follow-up to the above, provides crucial insights and an in-depth update regarding this situation.

Also available is Texas 87th Legislative Session.  The 2021 session of the Texas legislature produced significant changes to the Texas Property Code affecting property owners’ associations. This video explores those changes and provides specific follow-up recommendations. 

Super-Budget Concepts is a great introduction (or refresher) to our Super-Budget and a nice refresher or opening to the full webinar offered in our Seminar Series. 

In our video, Short Term Rentals, we offer insight into short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Associations in Practice Series videos will be available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.
Find Us on Social Media

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share with you our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.