Archived Newsletters
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Dorothea Terry of Willow Forest Homes Association
by Adam Bruce
Dorothea Terry, also known to me as Ms. Dorothea, has been a fixture in Willow Forest since 2009 when she and her husband Terry purchased their home. Since then, Ms. Dorothea has made herself available to assist the community in any way possible. Whether that be showing up prepared to the Board meetings or serving her homemade wassail at Christmas Time (yum!), Ms. Dorothea consistently expresses her dedication to her neighbors.
Nancy Robbins, former president of Willow Forest Homes Association, states that Dorothea is a "kind-hearted person," and that "we need more people like her in neighborhood associations." She takes it upon herself to put out the garage sale signs, change the reader board, and check in with the Board of Directors to see if they need her assistance. Lina Nunez, current president of Willow Forest Homes Associations, maintains that “she is a great influence in the community, she cares about our community, and she is always kind with words."
In my short time as the Community Manager for the Willow Forest Homes Association, it has been a pleasure to interact with Ms. Dorothea. She, without fail, easily has the best attendance at Board meetings, showing up well-prepared and with great questions. On behalf of the Board of Directors of Willow Forest and C.I.A. Services, thank you and congratulations!
Creekside at Camp Verde Property Owners Association
We are pleased to announce two new communities joining the C.I.A. Services family!
Creekside at Camp Verde is located in the heart of cowboy country and historic town squares, where general stores and friendly neighborhood gatherings are still commonplace, and spending a quiet, sunny afternoon down by the creek happens more often than not. Creekside at Camp Verde is a place to step away from it all and embrace a more relaxed country lifestyle, with exquisite 7 to 11+ acre creekfront, creek view, and creek access properties, with endlessly breathtaking 30-mile Hill Country views in every direction.
Teaswood Community Improvement Association
Please also welcome Teaswood Community Improvement Association!
This exquisite gated, acreage, custom home community is surrounded by lush woods in Conroe. Residents of Teaswood have the pleasure of relaxing beneath a charming pavilion, where they can appreciate the breathtaking views across the lake. Additionally, they have access to two fishing piers, a spacious playground, meandering walking trails that wind around the serene lakes, artful statuaries thoughtfully placed throughout the community, and the unique experience of driving through a covered bridge.
We are looking forward to working with both of these new communities!
We are proud of every one of our communities, so it is always hard to find just one to highlight. However, our managers are always eager to share the great things they see their communities doing!
Here are the most recent selections:
To see the full story on these communities and all past winners, visit the Community Spotlight page on our site.
Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in September.
This September marks 9 years since the opening of our San Antonio Office. Because of this, we have a plethora of San Antonio communities celebrating their 9th anniversary with us this month.
Thank you to all of these amazing communities!
Stockholder Anniversaries
We have multiple stockholder anniversaries this month to celebrate!
Congratulations to Ralph Troiano, Chairman of the Board and Chief Software Architect, and a founding member of C.I.A. Services, who is celebrating his 39th anniversary alongside the company! Although he recently passed on his Presidential torch, Ralph remains an important leader of our company in his current role. He wrote and continues to support our software, RedDog NextGen, which enables us to provide outstanding service and we’re grateful for his engineering experience. Outside of work, his professional demeanor changes for a more lighthearted, outgoing one. He loves the hill country, his dogs, and watching and playing hockey.
Debra Bearden will be celebrating her 11-year anniversary with C.I.A. Services this month! Debra is our Team Lead of Accounts Payable and Accounts Receivable. She recently moved to Louisiana, and works from home with support from her husband, Chuck, and corgis, Bo and Dixie Doodle-Bug!
Congratulations to Deirdre Giampietro, our newest stockholder, for reaching her 5th anniversary! Deirdre is on the HIR Team in the North Houston office. She and her husband, Michael, have two kids, Gavan and Nuala, and a dog named Marty. She enjoys spending time with them and volunteering at her church.
One Year Anniversary
We also have a 1-year anniversary to celebrate!
Congratulations to Deidre Bell, a member of our Customer Service Team in the North Houston office! She always comes to work with a smile on her face and offers positive energy to all who call her line. Outside of work, Deidre enjoys spending time with family and traveling.
Congratulations to all of these wonderful employees.
Stay Plugged in With Webcasts
We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:
To watch any of the webcasts, simply click on the links above.
Associations in Practice
Our Associations in Practice Series is an offering of short videos with specific topics.
The 2023 session of the Texas legislature had some impact on property owners’ associations. The short 17-minute video, Texas 88th Legislative Session, provides a concise review of what passed and what didn’t, and what’s next for POAs based on the Session.
Although the 88th Legislative Session came to a close on May 29th, an extraordinary event unfolded when Governor Abbott opted to veto several bills, including one that has a direct impact on POAs. In light of this development, our Texas Legislative Session Update video, a follow-up to the above, provides crucial insights and an in-depth update regarding this situation.
Also available is Texas 87th Legislative Session. The 2021 session of the Texas legislature produced significant changes to the Texas Property Code affecting property owners’ associations. This video explores those changes and provides specific follow-up recommendations.
Super-Budget Concepts is a great introduction (or refresher) to our Super-Budget and a nice refresher or opening to the full webinar offered in our Seminar Series.
C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance. Each month, we are pleased to share with you our eNews Monthly. Each issue is loaded with great information!
We have broadened our social media presence to include LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.
If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Contact
customercare@ciaservices.com
Toll Free: 866-219-0563
Houston 713-981-9000
San Antonio 210-490-0000
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