Professional Community Association Management Since 1984
Houston 713-981-9000
San Antonio 210-490-0000
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

December 2022
eNews Monthly
Core Values in Action

Angel Tree Sponsorship

Helping the community is one of our core values, so we strive to be a positive influence on the greater community through our volunteer efforts, donations, and support. Our San Antonio office practiced just that this month by participating in the Angel Tree program at Adams Hill Elementary School.

The Angel Tree program helps provide Christmas gifts for children in need each year. Once a child has been registered and accepted as an Angel their Christmas wish list is shared with sponsors who purchase gifts that are then distributed to the family to place under their family Christmas tree.

Employees were able to sponsor 7 Angels ranging in age from 5 to 14 years old. These students are either living in a single parent home, living with their grandparents or they are foster kids that a family has chosen to take into their family.

Our company loves to bring joy to these Angels at this time of the year. We know how much this will bring smiles to each one of their faces. When we chose the gifts, we kept them in our thoughts and hope that they will enjoy their gifts with laughter and smiles. Merry Christmas to all.

Volunteer Spotlight

Robert Tice of Twin Oaks Village Community Association
by Kim Moore

Robert Tice has been a member of the Twin Oaks Village Community Association since 2002 when he and his wife moved to the community. They were attracted to the open green spaces, plentiful trees, and beautiful landscaping that make the community attractive. Robert began volunteering in the community and subsequently joined the Board of Directors in 2011, currently serving as the President. Rob believes in allowing his Christian faith to guide his actions and principles, serving others, and treating everyone with fairness and dignity. As a volunteer and board member, he believes in hard work, financial responsibility, safety, and taking care of the community for those that call it home now, and in the future.

When he is not volunteering in the community, Robert enjoys listening to music, art, gardening, fishing, and DIY projects. He also loves to explore new places, as well as meet new people along the way. A few interesting facts about Rob are that he used to play guitar in rock bands and he has skydived over the Gulf of Mexico.

It is an honor to work alongside Robert and the entire Board of Directors of Twin Oaks Village.

Community Spotlight

We are proud of every one of our communities, so it is always hard to find just one to highlight. However, our managers are always eager to share the great things they see their communities doing!   

Here are the most recent selections:

  • December - Clear Lake City Boulevard Houston
  • November - Shavano Forest Owners Association San Antonio
  • September - Rancho Verde Community Association Houston
  • August - Community Association of the Highlands Houston
  • July - Cinco Ranch Southwest Community Council Houston

To see the full story on these communities and to see all of the past winners, visit the Community of the Month page on our site.

Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us.

Here are the clients that started with us in December.

  • Lincoln Green Estates C.I.A– 29 years
  • West Bend C.I.A- 8 years
  • White Oak Ranch Subdivision Homeowners Association– 6 years

Thank you to all of these amazing communities! 

Employee Corner

Employee Anniversaries

Dawna Woods, Maintenance Coordinator out of our North Houston office, is celebrating her 26th company anniversary! Dawna has been a huge support to all the Maintenance Coordinators this year by preparing new maintenance service contracts for many of our communities as they expire.  Dawna is all about family when she is not working.  She and her husband have 3 sons and 3 granddaughters.  She also has been known to be a master at couponing and finding the perfect deal! 

Kimberly Cowart is celebrating her 9th year with the company! Kim has been a Community Manager at our North Houston office since she started with us, and this year joined the executive team as a director on the Board of Directors and a company Vice President.  Kim is one of the most nurturing people we know and is often the one you might go to when you need a shoulder to lean on.  In her free time, Kim will never say no to a trip to the beach or to taking in an animal in need of a home.    

Compliance Coordinator Alicia Adams is also celebrating her 9-year anniversary this month! Alicia works out of the North Houston office providing needed documentation for home sales within our communities.  She was previously an Administrative Assistant and is fully capable and always willing to step in wherever help is needed.  During her free time, some of the activities Alicia enjoys include camping, baking, sewing, and knitting. 

Seminar Series

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you are interested in one of our seminars, they are available on our YouTube channel. The following seminars are now available:

To watch any of the webcasts, simply click on the links above.


Associations in Practice

Our Associations in Practice Series is an offering of short videos with very specific topics.  Our newest video is Texas 87th Legislative Session.  The 2021 session of the Texas legislature produced significant changes to the Texas Property Code affecting property owners’ associations. This video explores those changes and provides specific follow-up recommendations. 

Super-Budget Concepts is a great introduction (or refresher) to our Super-budget and a nice refresher or opening to the full webinar offered in our Seminar Series. 
In our video, Short Term Rentals, we offer insight into short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Associations in Practice Series videos will be available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.
Find Us on Social Media

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share with you our eNews Monthly.  Each issue is loaded with great information! 

We have broadened our social media presence to include LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.