Professional Community Association Management Since 1984
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Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

December 2020
eNews Monthly
Company News

Humble Office Construction Update

Our new Houston Region Headquarters is underway!  We are excited about the continued progress of our new office in Atascocita. 

Our construction team is on schedule with the anticipated move-in date for Summer 2021. The steel framing for the building has gone up, the parking lot has been framed, and the concrete has been poured. 

We’ve even met some of our new neighbors and are working with the adjacent community association to install a perimeter fence around the property. 

We will continue to share regular updates on construction progress.   

Community Highlight

Unique Event for Unique Times
by Deniece Reyes

Aliana Community Council is known for its signature events throughout the year where hundreds of homeowners come out and celebrate many holidays like Easter, Christmas, and Halloween. Like many around the world, the Council has had to come up with creative ways to continue to foster a vibrant community lifestyle through special events in such a gloomy time due to the pandemic.

Normally for Halloween, the Council invites a local band to play on the event lawn while residents gather and participate in a costume contest and other fun and games. This year we were unable to host the concert so we held a Spooky Drive-Thru Experience instead!

This unique Drive-Thru Experience was held on Halloween Night at The Club at Aliana. Residents remained safe in their vehicles while driving through a spooky tent with fog.  The tent was an experience for all of the senses with Halloween music and light pyrotechnics.

As they exited the first tent they were greeted by a juggling stilt walker and magician.  They also received freshly spun cotton candy and hot buttered popcorn.

The next stop was the Porte-Cochere where Spiderman and Frozen’s Elsa treated residents to goodie bags filled with candy and fun swag from our generous sponsors.

Residents were also given a map of the community with all of the homes participating in Trick or Treating to make it easy to navigate the rest of the evening.

We couldn’t end the experience there, as each resident exited, they were sent off with simulated fireworks!

It was a sight to see the many families dressed in their Halloween costumes in appreciation of the event. The excitement on the residents’ faces is what makes what we do FUN and not work!  


2nd Annual Lake McQueeney Holiday Boat Parade
by Summer Smith

The holiday spirit was in the air (or on the water) at our Lake McQueeney communities on December 4th.  Two of our communities: Las Brisas Homeowners Association & Lakeridge Home Owners Association are both located on Lake McQueeney and participated in the 2nd Annual Lake McQueeney Holiday Boat Parade.

The event started last year and is sure to become a cherished tradition for all residents along Lake McQueeney.  Before the boat parade, the boaters participate in a decorating contest. Residents go all out to decorate their boats and docks with everything festive, such as holiday lights, inflatables, Christmas trees, and more.  Holiday music is playing while the judges deliberate on who will be winning one of the 3 trophies up for grabs!  

After the judges announce the results, the nautical procession begins. The parade-goers start at the Lake Breeze Ski Lodge, travel around Treasure Island, and upriver to circle around the Las Brisas marina and back.  All the while, the boats are glowing on the water.

This is a very unique way to celebrate the holiday season and yet another reason why residents of Lake McQueeney worked so hard to save their beloved lake!  

Big congratulations to Mr. & Mrs. Darr of Las Brisas for winning Best in Show! And a big thank you to McQueeney Boat Detailing & Precision Boat Works for sponsoring this year’s event!

It was a fun evening for folks both on water and land.

Community Spotlight

We are proud of every one of our communities, so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:

  • December - Telfair Commercial Association Humble Office - Deniece Reyes
  • November - Deer Hollow Homeowners Association - San Antonio Office - Abbey Autry
  • October - Artesian Lakes Community Association - Humble Office - Linda Morris
  • September - Cinco Ranch Residential Association II - Humble Office - Laura Tate & Kim Cowart
  • August - Valley Lodge Property Owners Association - Humble Office - Brenda Ellington

To see the full story on these communities and to see all of the past winners, visit the Community of the Month page on our site.

New Communities

C.I.A. Services is excited to welcome one of our newest communities!

We are very pleased to announce the return of the Cypress Forest Lakes Community Association! We originally began managing Cypress Forest Lakes in 2013.  The community decided to try a different direction a little over a year ago.  After a fifteen-month sabbatical, they realized what they were missing and rejoined the C.I.A. Services family.  We are happy to welcome them back!


Community Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in December.

  • Lincoln Green Estates Community Improvement Association - 27 years
  • West Bend Community Improvement Association - 6 years
  • White Oak Ranch Homeowners Association - 4 years

Our goal has always been to create a positive, long-term relationship with all of our client communities. We are very proud to be managing all of these communities.

Seminar Series

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you have missed a seminar, our seminars are available on our YouTube channel. The following seminars are now available:

Just go to our website,, and click on the Resources tab. From there, select our Library and you will see the links to each webcast and other training materials or you can simply click on the links above.


Associations in Practice Series

Our Associations in Practice Series is an offering of short videos with very specific topics. Super-Budget Concepts is a great introduction (or refresher) to our Super-budget and a nice refresher or opening to the full webinar offered in our Seminar Series. 
In our video, Short Term Rentals, we offer insight into short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Association in Practice Series videos will be available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for the news on the latest additions.
Employee Corner

Employee Anniversaries

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees that have reached their first anniversary with our company. Additionally, once employees reach five years and become a company stockholder, we recognize them each year on their anniversary month.

Dawna Woods, Maintenance Coordinator out of our Humble office, is celebrating 24 years with our company! Dawna is incredibly organized and will have a critical role in the upcoming move into our new office.  When she is not at work or enjoying family time, she can be found at the theater or bargain hunting with her mom.  

Administrative Assistant Alicia Adams is celebrating her 7-year anniversary this month! Alicia assists with several communities in our Humble office and is a great asset! During her free time, some of the activities Alicia enjoys include camping, baking, sewing, and knitting. 

Kimberly Cowart is celebrating her 7th year with the company! Kim is the Office Manager at our Humble office and a Community Manager!  When the work is done, Kim loves spending time at the beach all year round.  She also enjoys crafting and family time.  

Congratulations to MJ Gonzales for reaching 6 years with C.I.A. Services this December! MJ is an Administrative Assistant from our Humble office. She’s a great help to community members and always willing to help out where needed. Outside of work, she loves fitness and is a member of Breaking the Chains, a ministry dedicated to helping the homeless.

Congratulations to these special people on their company anniversary!

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.