Archived Newsletters
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
The Texas legislature meets every two years. The 86th session was convened on January 8th and will be in session for 140 days until May 27th. Senators and representatives were able to start filing bills for consideration in November. Here is a summary of the significant filings relative to property owners associations (POAs). Our thanks to Brady Ortego with Roberts Markel Weinberg Butler Hailey who distributed a nice summary of bills filed so far.
If you would like to read more about these or any other bills, Texas has a great online resource for reading and following bills through the legislative process. Visit http://www.legis.state.tx.us/ to follow your favorite.
Pembroke Farms Homeowners Association - Robert Burrahm
by Tiffany Sales
Robert Burrahm has been a homeowner in Pembroke Farms since 1998. He was elected to the Board of Directors in 2004 and has held every position on the board. He is currently the President and serves on the Architectural Control Committee.
Robert dedicates many hours to the community to make sure it stays in pristine condition. He meets with all of the vendors to ensure that their scope of the work is completed to standards. Robert is very handy in many fields and a hands-on and do-it-yourself type of person. If he is capable of doing the work, then he would prefer to do that.
Over the past years, Robert has accomplished several major projects. Recently, he arranged new trees to be planted in the community as well as the replacement of the irrigation system. Before the upgrades to the irrigation system were completed, Robert personally hand-watered the new trees.
Robert is an outgoing person and likes to help others. During his spare time, he enjoys riding his motorcycle and spending time with his wife, Malva. In 2015, they rode 3000 miles in 9 days through Dodge City, the Bad Lands of South Dakota, Little Big Horn National Park, Yellowstone National Park, and the Rockies in Colorado. Bob has also earned an Iron Butt “Bun Burner 1500” (1500 miles in 36 hours) and two “Saddle Sore 1000” (1000 miles in 24 hours) awards. Bob and Malva also enjoy traveling and have been to 20 countries.
We would like to thank Robert Burrahm for his many years of volunteering and commitment to Pembroke Farms Homeowners Association.
Sebby Regalado
Our company holds high regard for our core values. The "Living Our Core Values" series will share with you real life examples of how we live our core values, either as an entire company or by an employee. We refer to our core values as "SPECIAL" as each letter of that word represents a particular core value. S = Stewardship, P = Passion, E = Empathy, C = Community, I = Integrity, A = Awesomeness, and L = Loyalty.
Sebby Regalado is a Community Manager at our San Antonio Office and is another example of a SPECIAL employee that executes our company’s core values. Each Christmas season, Sebby donates to and assists with the Moravation Ministry’s Annual Toy and Bicycle Giveaway.
The Moravation Ministry’s Annual Toy and Bicycle Giveaway initially began as a small-scale bicycle collection and giveaway organized by Fernando Mora, who wanted to give back to the less-fortunate children of his community. In 2018, after years of expansion, the charity was able to bloom and host a half-day event with free food, entertainment, and raffle prizes, as well as bring in the astonishing totals of 450 toys, 75 sports balls, and 25 bikes to donate to families who could not afford to gift their children that year.
Sebby and many of his generous friends volunteer as Santa’s Elves to pass out the gifts to approximately 300 children each year, as well as donate many of the toys themselves. Sebby loves to help make a difference in the lives of those less-fortunate than him, stating that “the looks and smiles on [the children’s] faces in Santa’s lap are priceless,” and that “the hugs that we receive from parents and grandparents with tears in their eyes is something you never forget.”
Sebby’s work with the Moravation Ministry creates a substantial impact on his community and allows for families in need to have a Merry Christmas despite financial issues. ‘Tis the season of giving!
Stay Plugged in with Webcasts
We now offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you have missed a seminar, our seminars are available on our YouTube channel. The following seminars are now available:
Just go to our website, www.ciaservices.com, and click on the Resources tab. From there, select our Library and you will see the links to each webcast and other training materials or you can simply click on the links above.
Associations in Practice Series
Community Website Administrator Training
This is the required training course for certification as a Community Website Administrator (CWSA) on the C.I.A. Services website (www.ciaservices.com). As a CWSA, you’ll be able to maintain the pages for your community. You’ll be able to create news and events, update key personnel, add community information, display photos, conduct surveys, and much more. Being a website administrator is very easy on www.ciaservices.com and you can do it from anywhere you have an Internet connection. All CWSA training is done by webinar in the comfort of your home.
Space is limited and advance registration is required. To register, please send an email to seminars@ciaservices.com.
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We are proud of every one of our communities, so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:
To see the full story on these communities and to see all of the past winners, visit the Community of the Month page on our site.
Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in April.
We have a lot of big numbers this month! Thanks to all for being a part of our success.
Employee Anniversaries
We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees that have reached their one-year anniversary with our company. Additionally, we recognize stockholders on their anniversary month. C.I.A. Services employees become stockholders after they have been employeed for five years.
Stockholder Anniversaries
Rhonda Duffield is celebrating her 29 year anniversary with C.I.A. Services! Rhonda is a Maintenance Assistant out of our Humble office and spends her time supporting that department. In her free time, Rhonda enjoys theater and cruising.
Congratulations to Angela Douglas on her 12th anniversary! Angela is a Customer Service Manager, Community Manager, and Office Manager at our Humble office. When she is not wearing one of those many hats, she enjoys spending time with her family. Her and her husband have one son at home and one in the Navy. Angela is a frequent traveler and can provide expert advice to coworkers about their next vacation.
Kristen Craig of our Humble office is celebrating her 8-year anniversary. Kristen is a Community Manager of several growing communities. She has a beautiful voice and we always love to watch her perform. Kristen enjoys spending time with her husband and three kids as well as her fur babies!
Robert Pampell is a Maintenance Coordinator in our Southwest Houston office and is celebrating 6 years with the company! Robert is a newlywed and spends much of his time enjoying married life. He is a fan of the Astros, and loves trying unique foods.
Congratulations to our stockholders with anniversaries this month!
One-Year Anniversaries
We are also celebrating many one-year anniversaries this month!
Shrishti Guha is a Community Specialist at our Humble office. She’s one of the friendly voices you hear on the phone when you call in. Shrishti is a hard worker and can speak three languages: English, Hindi, and Bengali! Shrishti is also going to school studying business.
Stephanie Mami is a Community Coordinator in the Aliana community. She plans and oversees many fun community events and activities. Stephanie enjoys running, kickboxing, and spending time with her dogs.
Christina Mann is an HIR Coordinator from our Humble office. Her team works to efficiently review and process home improvement applications. Christina spends her free time with her two young sons and enjoys listening to classic rock, thanks to the infuence of her music-loving mom!
Congratulations on reaching one year!
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Contact
customercare@ciaservices.com
Toll Free: 866-219-0563
Houston 713-981-9000
San Antonio 210-490-0000
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