Professional Community Association Management Since 1984
Houston 713-981-9000
San Antonio 210-490-0000
Home > Resources > Library > Archived Newsletter

Archived Newsletters

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

October 2018
eNews Monthly
Volunteer Spotlight

Rudy Alafa of Highland Meadow
by Libby Hodges

Let me introduce you to Rudy Alafa, the President of the Highland Meadow Homeowners Association. Rudy has lived in Highland Meadow since 2004 and since then has been active within his community. A few years ago, his wife Elizabeth Alafa was also elected to the Board of Directors as well, and they both are very passionate about the Highland Meadow community and its residents.

Currently, Rudy leads the Social Committee by planning and participating in many community events throughout the year. This year, the 4th of July Celebration was added to the Calendar of Events, which also includes the Easter Egg Hunt, Pool Opening Party, and the Annual Christmas Parade and Holiday Decorating Contest.

In addition, Rudy produces the monthly newsletter for the community, which always contains information on the current activities and happenings going on, in, and around the community. Additionally, Rudy and Elizabeth are also responsible in choosing and awarding the Yard of Month every year from May through September.

Rudy is truly a dedicated member and volunteer for his community and the surrounding area. We are honored to work and grow with Rudy.

Seminar Series

Community Website Administrator

This is the required training course for certification as a Community Website Administrator (CWSA) on the C.I.A Services web site ( As a CWSA you’ll be able to maintain the pages for your community. You’ll be able to create news and events, update key personnel, add community information, display photos, conduct surveys and much more. Being a website administrator is very easy on and you can do it from anywhere you have an Internet connection. All CWSA training is done by webinar in the comfort of your home.

Space is limited and advance registration is required.  To register, please send an email to

10/18/18 – Thursday

6 – 7 pm




Stay Plugged in with Webcasts

We now offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time! If you have missed a seminar, our seminars are available on our YouTube channel. The following seminars are now available:

Just go to our website,, and click on the Resources tab. From there, select our Library and you will see the links to each webcast and other training materials or you can simply click on the links above.


Associations in Practice Series

Last month, we introduced you to our first video in the Associations in Practice Series: Super-Budget ConceptsThis is a great introduction (or refresher) to The Super-Budgeting Process webinar offered in our Seminar Series. We hope you will find these videos useful, particularly as we are now in the midst of budget season.
Our latest addition to the Association in Practice Series is now available for your viewing! In Short Term Rentals, we offer insight about short-term rental properties. We have an expert panel on board discussing everything from what a short-term rental is, to potential problems and possible solutions.
All of our Association in Practice Series videos will available on our YouTube channel. We will send updates when new material is added. You could also subscribe to our channel for the news on the latest additions.
Community Spotlight

We are proud of every one of our communities, so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:

  • October - S.A. Remington Heights Homeowners Association, Inc. - San Antonio Office - Sebby Regalado
  • September - Aliana Community Council - Southwest Office - Deniece Reyes
  • August - Redland Ranch Estates Homeowners Association - San Antonio Office - Sebby Regalado
  • July - Community Association of the Highlands - Southwest Office - Libby Hodges
  • June - Retablo Ranch Owners Association, Inc. - San Antonio Office - Brandi Brack
  • May - Cypress Forest Lakes Community Association Humble Office - Kaila Gattis

To see the full story on these communities and to see all of the past winners, visit the Community of the Month page on our site.

New Communities

We are very pleased to announce the newest communities joining us this month.

The Jonas Woods Homeowners Association will join our San Antonio Office this October. This 295-home community is in Schertz on the rapidly growing northeast side of San Antonio. The have a recreation center and landscaped parks throughout the community.

The Redland Ranch at Elm Creek Homeowners Association also joined our San Antonio Office. Redland Ranch is a gated community of 64 homes on the northeast side of San Antonio.

The Retama Springs Homeowners Association joined our San Antonio Office. This 840-home community is on the northeast side of San Antonio in Selma.

We are excited to work with each of them!

Community Anniversaries

  • Indian Shores Property Owners Association — 31 years
  • Bowling Green Garden Homes Association — 30 years
  • Ashcreek Homeowners Association — 28 years
  • Kirkmont Section 2 Association — 25 years
  • Traces II Community Improvement Association — 22 years
  • Belleau Wood Civic Club — 17 years
  • Summerwood Community Association — 13 years
  • Fairway Pointe Community Association — 12 years
  • RVTC Property Owners Association — 6 years
  • Kenswick Trace Homeowners Association — 4 years
  • Willow Park Office Condominiums Homeowners Association — 3 years
  • Heartstone Subdivision Homeowners Association — 3 years
  • Kendall Creek Estates Homeowners Association — 2 year
  • Provincia Villas Homeowners Association — 1 year
  • Willow Lake Village Community Association — 1 year
  • S.A. Remington Heights Homeowners Association — 1 year
Employee Corner

Employee Anniversaries

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees that have reached their 1-year anniversary with our company. Once employees reach five years with the company, they become a stockholder and we recognize them each year on their anniversary month.

Brenda Ellington, a Community Manager in our North Office and is celebrating 13 years of service. Brenda manages several communities and they all think she is awesome!

Brittany Tate is our Compliance Coordinator/Transition Manager and she is celebrating 13 years with the company. Brittany is a clever person with a great sense of humor!

Melinda Diaz is a Community Specialist and has been with us for 13 years. Melinda spends most of her day helping homeowners and you can hear her smile when she answers the phone!

Deniece Reyes is a Community Manager in Aliana and has been with us for 7 years. Deniece manages one of our largest communities and is a great leader!


Five Year Anniversaries

We have two employees celebrating their 5-year anniversaries with us this month. When an employee reaches 5 years, they become a company stockholder. Join us in celebrating our two newest stockholders.

Brandi Brack is a Community Manager at the San Antonio Office. Brandi started with the company in our accounting department and moved to the San Antonio office as a manager when it was established in 2014.

Kristen Batts is a Community Manager from our Humble Office. Kristen joined the company as an Administrative Assistant. Due to her outstanding performance, she was recently promoted and will manage a portfolio of communities.


One Year Anniversaries

We also have several 1-year anniversaries to celebrate this year!

Andriana Barrientes is an Administrative Assistant at our San Antonio Office. She is always ready to help her team!

Valerie Flinn is a Community Manager at our San Antonio Office and is one of the sweetest ladies around.

Summer Smith began working with us as an assistant at our San Antonio Office and quickly moved up to a management position.

Congratulations to all of our employees celebrating anniversaries in October!

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.