Archived Newsletters
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Brenda McNeil of Parkway Forest
by Kaila Gattis
Parkway Forest has been through a great deal following the aftermath of Hurricane Harvey. It goes without saying that Brenda McNeil has been instrumental in bringing the community back to a resemblance of normal. Brenda has served on the Parkway Forest Board for almost 20 years in several capacities.
Brenda also serves on the Parkway Utility District Board as the President and works diligently to improve the surrounding communities.
Brenda is always more than willing to review maintenance concerns, meet with contractors and establish relationships with local law enforcement and county officials. There is hardly ever an issue in the community that Brenda does not help resolve in a timely manner.
Brenda believes that every property in the community is someone’s cherished home and tries her best to act as an advocate and peace maker on the board of directors.
Brenda’s continued knowledge and relationship building skills are a major benefit to the Parkway Forest Board of Directors and C.I.A. Services, Inc. We are glad to feature Brenda this month for our Volunteer Spotlight to thank her for her time and dedication to the community.
2017 is now behind us and it was another busy year at C.I.A. Services. Great management flows from a foundation of doing all the small things well. Our dedicated staff members kept up with the thousands of daily details associated with managing communities. Here are a few statistics from the past year.
All of these little details and small things equal up to great management. We pride ourselves in providing excellent service at every level. We look forward to another successful year in 2018.
San Antonio Hockey Night
Each year, we invite our community volunteers, employees, families and friends to join us for Hockey Night with the San Antonio Rampage. We spend a fun-filled evening watching a great sport.
The 2018 Hockey Night will be on Saturday, January 27th when the Rampage will take on the San Jose Barracuda. Please ask your community manager for details on how to reserve your tickets.
Hockey is a cool, fun and fast-paced game. If you’ve never seen hockey in person, you are in for a treat. We’ll give you a nice guide to hockey that explains the rules (yes, there are rules!). We have great seats reserved and hope to see lots of action at our end. We’ll have a bunch of door prizes for everyone including the 10th in our series of collectible cowbells with the Rampage logo.
If you’ve not seen a live game, it’s a real treat and we hope you can join us!
Click below to see photos of the fun from the last nine years.
Stay Plugged in with Webcasts
We have received great feedback on our new webcast approach for presenting our seminars! With this new method of presentation, we are now able to offer the recorded webcast on demand for you to watch at any time! If you have missed a seminar, our seminars are available on our YouTube channel. The following seminars are now available:
Just go to our website www.ciaservices.com and click on the Resources tab. From there, select our Library and you will see the links to each webcast and other training materials or you can simply click here.
St. James Place Homeowners Association
We are proud of every one of our communities, so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:
To see the full story on these communities and to see all of the past winners, visit the Community of the Month page on our site.
Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in January.
Our goal has always been to create a positive, long term relationship with all of our client communities. We are very proud to be managing all of these communities.
Welcome Katy Pointe!
We are excited to announce that Katy Pointe will be joining our family of wonderful communities! Katy Pointe is a new development from the Devlan Group located with close proximity to the Grand Parkway off Clay Road.
We look forward to seeing all the wonderful families that will choose to call this community home!
Employee Anniversaries
We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees that have reached their first anniversary with our company. Additionally, once employees reach five years, we recognize them each year on their anniversary month.
Charlotte Bulcken has been a staple in our Humble office for 22 years! Charlotte wears lots of hats, handling multiple special projects and is our go to person working with governmental agencies.
Kim Terry is one of our newest stockholders celebrating 5 years with the company. Kim is the team leader for our check dispursment team in our Bandera office. She stays busy overseeing all the check runs for our 170+ communities.
Vina Evans is our other newest stockholder celebrating 5 years also with us. Vina is the smiling face warmly greeting homeowners in our Humble office.
Kristy Wardlow, Kelsey Ballard, Elisa Carry and Tra’Neshia Williams are each celebrating their first anniversary with our company and we are so glad to have them. Kristy and Kelsey, as Community Specialists, are some of the friendly voices homeowners hear when calling our office and Elisa and Tra’Neshia are Administrative Assistants making sure homeowners in their communities are well taken care of. Kristy, Kelsey and Elisa work in our Humble office and Tra’Neshia works in our Southwest office.
Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.
Contact
customercare@ciaservices.com
Toll Free: 866-219-0563
Houston 713-981-9000
San Antonio 210-490-0000
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