Professional Community Association Management Since 1984
Houston 713-981-9000
San Antonio 210-490-0000
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Career Category Description

Personnel ManagerPERSONNEL MANAGER - OVERVIEW: As the Personnel Manager, you will play a pivotal role in optimizing the human resources of our Company. You will be responsible for developing, implementing, and overseeing various HR strategies to attract, retain, and develop top talent; ensuring the overall success and growth of the Company.  The role requires exceptional interpersonal skills, a deep understanding of HR policies and procedures, and the ability to balance the needs of employees with the goals of the Company.  Work hours are 8:00 a.m. to 5:00 p.m., but may require additional hours to meet the needs of the Company.  Could require occasional travel within the Houston and/or San Antonio regions as needed. The following job description is an overview of the position’s responsibilities, however in order to maintain a “team concept” everyone may be called upon to assist in other areas in order to provide our employees and clients with the best possible experience.

Personnel Manager Job Description


  • Personnel Administration:  Provide guidance and support to employees as requested from time to time by Supervisors and address any performance issues or concerns.
  • Timecard Management:  Manage employees’ time and attendance records to ensure accuracy by tracking hours worked.  Reviewing and approving timecards and ensuring compliance with labor laws and Company policies.
  • Scheduling:  Assist the Supervisor in creating work schedules, assigning employee shifts, and coordinating staffing needs to ensure adequate coverage.
  • Employee Relations: Foster positive working relationships between management and employees, addressing concerns or conflicts and working to maintain a positive and productive work environment. Lead efforts to create and maintain a diverse and inclusive workforce. Mediate and resolve conflicts between team members in a fair and unbiased manner.  Stay updated on labor laws and regulations to ensure compliance with employment standards. When necessary, conduct exit interviews to gather feedback and identify areas for organizational improvement. Manage employee records and confidential information securely and with integrity.
  • Policy Enforcement: Enforcing Company policies and procedures. Communicating updates or changes to employees. Ensuring compliance with applicable employment laws.
  • PTO:  Coordinate all employee PTO requests and schedule with Supervisor, ensuring adequate coverage.
  • Employee Engagement:  Develop and execute employee engagement initiatives to foster a positive work culture and boost employee morale. Assist the Director of HR with all culture initiatives and event planning.
  • Talent Acquisition: Assist the Director of HR with tasks involved in acquiring new talent. Examples include; job posting and candidate screening.
  • Performance Management:  Implement performance appraisal systems to assess employee performance and identify areas for improvement and development. Provide guidance and support to supervisors and managers on handling performance-related issues.  Develop and conduct training programs to enhance employee skills and knowledge.
  • Performs additional responsibilities as needed.  


  • To perform this job successfully, an individual must be able to perform each essential duty as described above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Professional Growth

  • Reacts well under pressure.
  • Adapts to changes in the work environment, including delays or unexpected events.
  • Manages competing demands.
  • Sets and achieves challenging goals.


  • Treats others with respect and consideration regardless of their status or position.
  • Balances team and individual responsibilities.
  • Self-directed; takes the initiative as appropriate.
  • Contributes to building a positive team spirit.

Language, Math, and Reasoning

  • Ability to read, analyze and interpret general business documents, maps, legal statutes, diagrams, professional journals, technical procedures, or government regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, attorneys, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.  


  • Demonstrates proficiency in areas of responsibility.
  • Speaks clearly and persuasively in positive or negative situations.
  • Writes clearly and informatively.
  • Uses time and resources efficiently.
  • Demonstrates commitment to quality, accuracy, and thoroughness.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong organizational and time management skills.
  • Demonstrated leadership and team management skills.  


  • Requires a High School diploma or general education degree (GED); and two to five years related experience and/or training; or equivalent combination of education and experience.  


  • HR Coordinator/Administrator certification, HR Generalist or equivalent HR experience.
  • Proven experience in HR management or related role.
  • General knowledge of HR practices, labor laws, and regulations.  


  • Basic Internet skills.
  • Advanced MS Outlook, Word, Excel, and other basic software functions.
  • Minimal ability to troubleshoot issues with computerized office equipment.  

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The employee must occasionally lift and /or move up to 10 pounds.
  • While performing the duties of this job, the employee is frequently required to walk, sit, stand, and reach with hands and arms.
  • While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to handle or feel.
  • While performing the duties of this job, the employee is occasionally required to climb or balance, as well as stoop, kneel, crouch, or crawl.


  • Close vision (clear vision at 20 inches or less).
  • Distance Vision (clear vision at 20 feet of more).
  • Color vision (ability to identify and distinguish colors).
  • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
  • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).  

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • This position regularly works in a quiet work environment.
  • This position occasionally works in an environment with moderate noise levels. (Examples: business office with computers and printers, light traffic.) 
  • While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions, as well as other outdoor weather conditions.
  • While performing the duties of this job, the employee occasionally works near moving mechanical parts.
  • While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals.
  • While performing the duties of this job, the employee may be exposed to extreme cold or extreme heat.     

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

© C.I.A. Services, Inc. | Last Update: 08-17-2023

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Personnel Manager

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