customercare@ciaservices.com  |  Toll Free 866-219-0563  |  Houston 713-981-9000  |  San Antonio 210-490-0000
C.I.A Services, Inc.
Systems. Structure. Stewards.
Professional Community Association Management Since 1984
Your Community is another extraordinary community managed by C.I.A. Services
community information

Association

Exterior Modifications
Exterior Modifications All exterior alterations or improvements to property in Heights at Westover Hills must be reviewed and approved in advance of construction by the Architectural Control Committee (ACC). Residents must submit a home improvement application describing the work to be performed. If it is not approved as submitted, the ACC may provide suggestions for making changes so it can be resubmitted for approval.   

To complete your application, click on Ask. Request. Submit. There you will enter all of the information needed in order for the committee to make an informed decision. Any applications dealing with the exterior appearance of the house (such as painting or roofing) must be accompanied with project details or the application might be disapproved for lack of information. Also include a plat map or survey of the property that indicates the project in conjunction to the property lines and easements when applicable.  

As soon as you have gathered your information, you are ready to get started.

Visit the Community Documents page to review all of the Heights at Westover Hills governing documents or click Modification Guidelines.

Assessments
Assessments The assessments are due on January 1st of each year and provide for services in the community. Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time. 

You may submit your payment by mail, in person, or online.

Board of Directors
Board of Directors The Association is operated by a 5 member Board of Directors who volunteer their time for the benefit of the community. 

The Board members are elected by the membership at the annual meeting. The terms held is determined by the position. The Annual meeting is held in October of each year. If a director is unable to complete their full term, the Board will appoint someone to fill that seat until that term expires. 

A list of the current board members is available on the Key Personnel page. 

The Board of Directors elects the officers after the annual meeting. The term of all officers is staggered. A description of each position is available on the Become a Volunteer page. 

The Board of Directors meets on a regular basis to conduct the business of the association. The meeting agenda is posted at least 72 hours prior to the meeting.

All meetings are open to residents. If there is a specific topic you would like placed on the agenda, please contact your community representative at least ten days in advance.

Services and Utilities

Water Service
Water Service The Heights at Westover Hills HOA is maintained by SAWS (San Antonio Water System).

SAWS Main Office
2800 U.S. Hwy 281 North 
San Antonio, TX 78212 
210-704-7297

Trash Service
Trash Service Trash service is provided by City of San Antonio, Solid Waste Management Department.

Garbage collection days are Mondays and recycle collection days are Thursdays.

City of San Antonio, Solid Waste Management Dept.
4410 W. Piedras Dr.
San Antonio, TX 78228
210-207-6428

Electricity
Electricity CPS Energy provides both natural gas and electric service to residents in and around San Antonio, including Bexar County and portions of Atascosa, Bandera, Comal, Guadalupe, Kendall, Medina and Wilson counties.

Billing or Service Questions:     210-353-2222
Electric or Gas Emergency:     210-353-HELP (4357)  

Streetlight Repair Requests:
CPS Energy provides and maintains streetlights throughout the Greater San Antonio area. To report a light that is no longer working, use the online streetlight repair request form or call 210-353-2222.

Important Contacts

San Antonio Numbers and Links
San Antonio Numbers and Links Animal Control 210-207-4738
Save a Snake 210-736-3171

City of San Antonio

City Building Inspections 210-207-8220
City Clerk 210-207-7253
Code Compliance 210-207-7230 or 311
Municipal Courts 210-207-8970
City Planning 210-207-7860
Traffic Enforcement 210-207-7400
Parks & Recreation 210-207-8480

City Public Service

Gas or Electric Trouble 210-353-2222
General Office 210-978-2000
Street Lights Out 210-353-2222
Garbage Hotline 210-522-8809
Metro Health District 210-207-8780
Police Non-Emergency 210-227-7201

San Antonio Water Systems

General Office 210-704-7297
Service Trouble 210-227-6143

 

Calendars

Overall Calendar

Security

San Antonio Crime Information

San Antonio Crime Information

San Antonio has a great website that puts crime data at your fingertips. Click here to see police calls for service and crime maps for your neighborhood or any other part of the City. You can also see the official uniform crime statistics for the San Antonio and access the state’s sex offender registry. 

Schools

Northside Independent School District

Northside Independent School District

Northside ISD
Central Office
5900 Evers Rd.
San Antonio, TX 78238
PH: 210-397-8500 

Dr. Winn Murin Elementary School
9019 Dugas Rd.
San Antonio, TX 78251
PH: 210-397-4550
FAX: 210-257-4335

Robert L. Vale Middle School
2120 N. Ellison Drive
San Antonio, TX 78251
PH: 210-397-5700

Stevens High School
600 N. Ellison Dr
San Antonio, TX 78251
PH: 210-397-6450

Home  |  Community Information  |  Community Documents  |  Key Personnel  |   Become a Volunteer   |  Question? Request?  |  News & Events  |  Pay Assessments  |   Contact Us
C.I.A. Services Home Page
Admin Login  Board Login
Copyright 2011 - 2017 C.I.A. Services, Inc. All rights reserved.