About Us: Leadership Team
One of the keys to our long-term success is having good employees organized in a way that they can be effective. We are proud of our dedicated staff of more than 75 full and part time employees. We have created an organization that allows us to provide a personal approach while handling hundreds of details in the day-to-day business for our clients.
Our employees approach their careers as if they own the company — and they do. Our senior employees become stockholders in the company and today, we have over 20 stockholders.
From the viewpoint of our communities, the staff directly assigned to each community includes a Community Manager, an Administrative Assistant, a Maintenance Coordinator and a Deed Restrictions Inspector. In addition, our offices include a full range of support staff including bookkeepers, publications coordinators, special events coordinators, office clerks and receptionists.
Our Community Managers are the main interface with the Board of Directors, attend all community meetings and direct the work of our clients within our office. Our Administrative Assistants handle the majority of the routine requests from residents. Our Maintenance Coordinators oversee the contracts within each community and coordinate maintenance and projects. Our Deed Restrictions inspectors perform the routine drives through each community to monitor compliance with the deed restrictions and to follow-up on communications received by our offices.
Client View of C.I.A. Services


Ralph Troiano
President
Community Manager
Shareholder
San Antonio Office
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Tina Jameson
Executive Vice President & Branch Manager
Community Manager
Shareholder
Bandera Office
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Renea Miksch
- PCAM
Executive Vice President & Branch Manager
Senior Community Manager
Shareholder
North Office
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Laura Tate
- CMCA, AMS, PCAM
Executive Vice President
General Manager
Shareholder
North Office
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Kim Moore
- CMCA, AMS, PCAM
Executive Vice President & Branch Manager
Community Manager
Shareholder
Southwest Office
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Angela Douglas
Customer Service Manager & Office Manager
Shareholder
North Office
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Annette McConnell
Office Manager
Shareholder
Bandera Office
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Roseann Ashe
Office Manager
Assistant Manager
Shareholder
San Antonio Office
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Deniece Reyes
- CMCA, AMS
General Manager
Shareholder
Southwest Office
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Lia Arnold
Community Manager
San Antonio Office
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Brandi Brack
Community Manager
San Antonio Office
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Kim Cowart
- CMCA, AMS
Community Manager
North Office
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Leticia Burchard
Community Manager
San Antonio Office
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Kristen Craig
- CMCA
Community Manager
Shareholder
North Office
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Brenda Ellington
Community Manager
Shareholder
North Office
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Brooke Gattis
- CMCA
Community Manager
North Office
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Kaila Gattis
Community Manager
North Office
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Libby Hodges
- CMCA
Community Manager
Shareholder
Southwest Office
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Catina Hunter
- CMCA
Office Manager/Community Manager
Community Manager
Southwest Office
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Valerie Lehr
- CMCA, AMS
Community Manager
Shareholder
North Office
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Linda Morris
- CMCA, AMS
Community Manager
Shareholder
North Office
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Jennifer Northington
- CMCA, AMS
Community Manager
Shareholder
North Office
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Sebby Regalado
Community Manager
San Antonio Office
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Alma Reyes
Community Manager
Southwest Office
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Ana Rodriguez
Community Manager
San Antonio Office
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Rebecca (Jay) Arguello
Maintenance Coordinator
Shareholder
North Office
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Ed Barnett
Maintenance Coordinator
Shareholder
Southwest Office
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Anderson Campbell
Maintenance Coordinator
North Office
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Terry Davis
Maintenance Coordinator
Southwest Office
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Charles Driskell
Maintenance Coordinator
San Antonio Office
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Evan Ducote
Maintenance Coordinator
North Office
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Zack Fore
Maintenance Coordinator
San Antonio Office
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Jeff Northington
Maintenance Coordinator
North Office
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Robert Pampell
Maintenance Coordinator
Shareholder
Southwest Office
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Patrick Sheffield
Maintenance Coordinator
Shareholder
Southwest Office
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Dawna Woods
Maintenance Coordinator
Shareholder
North Office
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