Association
Exterior Modifications
All exterior alterations or improvements to property in Big Country must be reviewed and approved in advance of construction by the Architectural Control Committee (ACC). Residents must submit a home improvement application describing the work to be performed. If it is not approved as submitted, the ACC may provide suggestions for making changes so it can be resubmitted for approval.
To complete your application, click on Ask. Request. Submit. There you will enter all of the information needed in order for the committee to make an informed decision. Any applications dealing with the exterior appearance of the house (such as painting or roofing) must be accompanied with project details or the application might be disapproved for lack of information. Also include a plat map or survey of the property that indicates the project in conjunction to the property lines and easements when applicable.
As soon as you have gathered your information, you are ready to get started.
Visit the Community Documents page to review all of the Big Country governing documents or click Modification Guidelines.
Assessments
The 2025 Assessment has been set at $198.00, which represents a 10% increase from 2024.
The assessments are due on January 1st of each year and provide for services in the community. If you would like to make payment arrangements, please contact C.I.A. Services.
Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time.
You may submit your payment by mail, in person, or online.
Board of Directors
The Association is operated by a 5 to 7 member Board of Directors who volunteer their time for the benefit of the community. The Board members are elected by the membership at the annual meeting. The term for each postion is 2 years, elected in a staggered manner to avoid complete turnover.
The Annual meeting is held in February of each year. If a director is unable to complete their full term, the Board will appoint someone to fill that seat until that term expires.
A list of the current board members is available on the Key Personnel page.
The Board of Directors elects the officers after the annual meeting. The term of all officers is staggered. A description of each position is available on the Become a Volunteer page.
Amenities
Pool
Admission into the pool is by Pool Pass. These are obtained from the "pool monitor" at the pool (11362 Hatchet Pass) during regular pool hours for a fee of $5.00.
SUMMER Pool Hours:
Monday: 4:00pm - 9:00 pm
Tuesday - Sunday: 1:00 - 9:00 pm
Services and Utilities
Water Service
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The 165 Association is maintained by SAWS (San Antonio Water System).
SAWS Main Office
2800 U.S. Hwy 281 North
San Antonio, TX 78212
210-704-7297
Trash Service
Trash service is provided by Tiger Sanitation.
Tiger Sanitation
6315 HWY 87E
San Antonio, TX 78222
Phone (210)333-4287
Electricity
CPS Energy provides both natural gas and electric service to residents in and around San Antonio, including Bexar County and portions of Atascosa, Bandera, Comal, Guadalupe, Kendall, Medina and Wilson counties.
Billing or Service Questions: 210-353-2222
Electric or Gas Emergency: 210-353-HELP (4357)
Streetlight Repair Requests:
CPS Energy provides and maintains streetlights throughout the Greater San Antonio area. To report a light that is no longer working, use the online streetlight repair request form or call 210-353-2222.
Important Contacts
San Antonio Numbers and Links
Animal Control 210-207-4738
Save a Snake 210-736-3171
City Building Inspections 210-207-8220
City Clerk 210-207-7253
Code Compliance 210-207-7230 or 311
Municipal Courts 210-207-8970
City Planning 210-207-7860
Traffic Enforcement 210-207-7400
Parks & Recreation 210-207-8480
Gas or Electric Trouble 210-353-2222
General Office210-978-2000
Street Lights Out 210-353-2222
Garbage Hotline 210-522-8809
Metro Health District 210-207-8780
Police Non-Emergency 210-227-7201
General Office 210-704-7297
Service Trouble 210-227-6143
Calendars
Elections & Surveys
Register for Email & Text Messages - Enter your responses now! »
Community Map
Security
San Antonio Crime Information
San Antonio has a great website that puts crime data at your fingertips. Click here to see police calls for service and crime maps for your neighborhood or any other part of the City. You can also see the official uniform crime statistics for the San Antonio and access the state’s sex offender registry.
Schools
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Southwest Independent School District
Southwest ISD
11914 Dragon Lane
San Antonio, TX 78252
Tel: (210) 622-4300
Big Country Elementary School
2250 Pue Road
San Antonio, Texas 78245
Phone: 210-645-7560
Francis R Scobee Middle School
10675 Marbach Road
San Antonio, Texas 78245
Phone: 210-645-7500
Southwest High School
11960 Dragon Lane
San Antonio, Texas 78252
Phone: 210-622-4500
