Swimming Pool
The swimming pool is located near 17929 West Oaks Village Drive. The pool is a 6 lane large rectangular pool with a separate wader pool for infants.  There is also a double slide for your enjoyment as well as some shaded areas as well.

Private pool rentals are allowed and must be scheduled through the pool company; Texas Aquatic Enterprises. They can be reached at 713-416-5161.

Frequently Asked Questions on Pool Access (FAQ)      

·     If you have a pool access card from prior years and there is no balance due on your HOA account, you will be able to use your current pool access card.  If for some reason your card is not working, simply contact C.I.A. Services and provide the numbers on your card so it can be reprogrammed (est. 2-3 business days).

  ·     If you have a current pool access card, there is no need for you to fill out the Pool Card Application form again.

  ·     Cost of access card is $20 for one card, $30 for two cards PLUS a one-time processing fee of $10.

  ·     Replacement for lost/stolen cards will be issued at a cost of $25.  

·     You have two options to obtain a new pool access card if you do not have one.  Complete the application and waiver and either mail or bring them to the C.I.A. Services office located at 18333 Timber Forest DR, Humble, TX 77346 along with your payment. Forms can also be submitted electronically by emailing them to customercare@ciaservices.com. Distribution hours are 9am to 5pm Monday through Friday.  

·     All homeowners/families/guests that intend to use the pool are required to fill out the Pool Waiver form each year.

  ·     Pool hours and days are subject to change based on weather and other conditions/events.  

·     All homeowners/families/guests must understand and abide by the pool rules posted on the wall above the water fountains, as well as other postings within the pool facility.  

For any questions regarding the pool, please contact C.I.A. Services at 713-981-9000 or email at customercare@ciaservices.com

2024 Pool Hours of Operation

May (Memorial Day Weekend Only)  

Saturday                         12:00 noon until 8:00 p.m.
Sunday                           12:00 noon until 8:00 p.m.
Monday (Memorial Day)   12:00 noon until 8:00 p.m.

June 4th through August (when school starts)

Monday                            Closed
Tuesday – Saturday           12:00 noon until 8:00 p.m.
Sunday                             12:00 noon until 8:00 p.m.

August (After School Starts) – Weekends Only 

Monday – Friday                Closed
Saturday                            12:00 noon until 8:00 p.m.
Sunday                               12:00 noon until 8:00 p.m.

September (open Labor Day Weekend only) 

Saturday                              12:00 noon until 8:00 p.m.
Sunday                                12:00 noon until 8:00 p.m.
Monday (Labor Day)             12:00 noon until 8:00 p.m.  

Pool closes for the season the day after Labor Day        

All schedules are based on academic calendars and are subject to change

Annual Assessments
The 2025 Annual Assessment is $609.00 and is due January 1st and becomes delinquent on January 31st.

The 2025 Statements have been mailed. If you do not receive a statement, please contact C.I.A. Services immediately to ensure prompt payment.

Should you need assistance or additional time to make payment, please contact C.I.A. Services to discuss payment options available.

Trash Services
Twin Oaks Village’s trash service contract is managed through the Association. WCA is the service provider.

Trash & Recycle collection day is on Wednesday.

Heavy Trash & Trash is picked up on Saturday.

If you need assistance, please call 281-634-2800. Their office is open 8:00 a.m. to 5:00 p.m., Monday to Friday.